Serviz provides an AI‑driven platform that links consumers and businesses with verified, brand‑authorized technicians for appliance and HVAC installation, maintenance, and repair across 15,000+ Indian pincodes. The service automates booking, matches requests to the optimal technician, and offers extended warranties and preventive maintenance contracts to reduce equipment downtime and extend product life.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Customers of electronic appliances and HVAC systems often face delays, inconsistent service quality, and difficulty finding qualified technicians for installation, maintenance, and repairs, leading to equipment downtime and reduced product lifespan.
Solution
Serviz operates a technology-driven after‑sales service network that connects consumers and corporate clients with verified, brand‑authorized technicians across more than 15,000 pincodes in India. An AI‑enabled platform automates booking and intelligently assigns the most suitable technician based on location and expertise, ensuring rapid response times. The service portfolio includes professional installation with extended warranty, preventive HVAC annual maintenance contracts, and on‑demand repair and troubleshooting for a wide range of appliances. By standardizing service processes and providing end‑to‑end support, Serviz helps maintain product performance, minimize downtime, and extend equipment life.
Target Audience
Primary customers are residential consumers and corporate facilities managers who require reliable installation, maintenance, or repair of home appliances and HVAC equipment.
Features
- AI‑based scheduling engine that matches service requests with the optimal verified technician in real time
- Nationwide coverage across 15,000+ pincodes, enabling consistent service availability in urban and semi‑urban areas
- Brand‑authorized installation standards and extended warranty coverage for new appliance setups
- Preventive HVAC Annual Maintenance Contracts that include regular servicing, energy‑efficiency optimization, and emergency repair support
- Comprehensive repair and troubleshooting services for appliances and HVAC systems, performed by trained experts using original parts
- Integrated platform for seamless booking, status tracking, and post‑service feedback