Servitly provides a cloud-based, modular software solution that integrates with IoT platforms to enhance after-sales services through connected product data. This technology enables manufacturers and service providers to optimize service operations, reduce costs, and create new revenue streams by leveraging real-time insights from their connected products.
Funding
$2.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
PCFounders
Product
Problem
Manufacturers and service providers often struggle to fully leverage the potential of IoT data from connected products to improve after-sales service operations. Existing IoT platforms may lack the specific user interfaces and back-end functions required to effectively manage and deliver connected services. This can lead to increased costs, missed opportunities for revenue generation, and weakened customer relationships.
Solution
Servitly offers a cloud-based, configurable software solution that integrates with existing IoT platforms to streamline the delivery of connected services. The platform provides pre-built user interfaces and back-end functionalities, enabling manufacturers and service providers to focus on building competitive advantages rather than developing common infrastructure. Servitly's modular architecture supports various connected service strategies, including digital services, connected field services, spare parts and consumables sales, and advanced services. By unlocking the potential of connected product data, Servitly helps businesses enhance their value proposition, strengthen customer relationships, cut service costs, and create new recurring revenue streams through subscriptions and dynamic pricing models.
Target Audience
Servitly is designed for manufacturers of industrial machinery, professional equipment, and home appliances, as well as service companies looking to enhance their service offerings through IoT-enabled connected services.
Features
- No-code configuration console for customizing interfaces, algorithms, rules, and integrations
- Pre-built features, templates, and integrations to cover connected services needs
- Methodological support and servitization best practices integrated into the platform
- Natively secure, scalable, and GDPR/Data Act compliant architecture
- Support for digital services such as remote monitoring, aided maintenance, and digital performance reporting
- Capabilities for connected field services, including remote diagnostics and proactive maintenance
- Features for streamlining spare parts and consumables sales through contextual e-commerce
- Support for connected advanced services like outcome-based contracts and Equipment-as-a-Service (EaaS)