The startup offers a messaging and chatbot platform that utilizes an artificial intelligence engine to automate customer interactions and workflows through digital assistants. This technology enables businesses to efficiently manage tasks such as appointment scheduling, quotation generation, and account management across various digital channels.
Funding
$3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle to efficiently manage customer interactions and automate workflows across various digital channels, leading to increased operational costs and reduced customer satisfaction. Traditional methods often lack the scalability and personalization needed to handle a high volume of inquiries while maintaining a consistent brand experience.
Solution
ServisBOT provides an AI platform that enables businesses to build and deploy AI Assistants, Copilots, and Agents powered by conversational and generative AI. These AI solutions automate customer interactions, streamline internal processes, and provide real-time insights from unstructured data. The platform offers low-code tools, allowing for rapid development and deployment of Large Language Model (LLM) applications with built-in security and an AI security framework. By integrating with existing systems and leveraging a managed service for public and private LLMs, ServisBOT ensures secure, reliable, and traceable AI-driven automation across various business functions.
Target Audience
ServisBOT primarily targets enterprises in industries such as banking, insurance, and mortgage, seeking to improve customer service, automate processes, and reduce operational costs through AI-driven solutions.
Features
- AI Assistants for customer engagement via voice, chat, and email with personalized and accurate responses
- AI Copilots that work alongside employees to boost efficiency and provide real-time guidance on compliance and workflows
- AI Agents that autonomously perform defined tasks, such as risk analysis, document summarization, and data processing
- Low-code platform for rapid development and deployment of LLM applications
- Integration service for processing structured and unstructured enterprise data through APIs
- Managed service for leveraging multiple LLMs, optimizing costs, latency, and reliability
- AI Security Framework focused on data protection and prevention of abuse and inaccuracies
- Real-time, multimodal insights and categorization from voice, text, and images