Servify offers a cloud‑based SaaS platform that lets consumer‑electronics and home‑appliance OEMs and retailers launch and manage turnkey product‑care, exchange, and affordability programs. The solution integrates warranty enrollment, claim processing, trade‑in logistics and low‑ or zero‑cost EMI financing into a single workflow, providing real‑time analytics and reducing operational overhead while boosting brand revenue and customer satisfaction.
Funding
$332.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Consumers often face fragmented after‑sale experiences, with limited options for warranty extensions, trade‑in, or affordable financing, leading to uncertainty and lost revenue for brands.
Solution
Servify provides a cloud‑based platform that enables original equipment manufacturers (OEMs) and retailers to launch and manage turnkey product protection, exchange, and affordability programs across a wide range of consumer electronics and home‑appliance categories. The service integrates warranty enrollment, claim processing, and trade‑in logistics into a single workflow, reducing operational overhead for partners. Real‑time analytics and reporting give brands visibility into usage patterns and revenue impact, while end‑users benefit from fast, hassle‑free claim support and low‑ or no‑cost EMI options. By centralizing these services, Servify helps brands extend their product portfolios, improve customer satisfaction, and generate incremental income.
Target Audience
Primary customers are consumer‑electronics and home‑appliance OEMs, large retailers, and service resellers seeking to add branded product‑care, exchange, and financing solutions.
Features
- Unified SaaS platform for warranty extensions, device exchange, and trade‑in management
- API‑driven integration with OEM and retailer systems for seamless enrollment and claim routing
- Automated claim adjudication with AI‑enhanced fraud detection and real‑time status updates
- Embedded financing engine that offers low‑ or zero‑cost EMI plans at point of sale
- Multi‑country service network covering over 0 K service locations and 0+ resellers
- Dashboard analytics for revenue tracking, product‑care uptake, and customer satisfaction metrics
- Support for over 100 product categories across 75+ top consumer brands