About ServiceTitan

The startup provides a digital platform tailored for the trades industry, integrating scheduling, dispatching, and real-time reporting to enhance operational efficiency and profitability. By streamlining workflows and offering mobile tools for technicians, the platform addresses the challenges of cash flow management and customer engagement in a traditionally underserved sector.

```xml <problem> Trades businesses often struggle with inefficient workflows, poor cash flow management, and difficulties in delivering a premium customer experience, leading to reduced profitability and slower growth. Managing scheduling, dispatching, and real-time reporting across multiple platforms can be cumbersome and time-consuming. </problem> <solution> ServiceTitan offers an all-in-one software solution designed to streamline operations and improve profitability for commercial and residential trades businesses. The platform integrates key functionalities such as scheduling, dispatching, real-time reporting, and customer engagement tools into a single, user-friendly interface. By automating workflows, providing real-time data insights, and equipping technicians with mobile tools, ServiceTitan enables businesses to optimize cash flow, improve workforce productivity, and deliver exceptional customer service. The platform's comprehensive feature set helps businesses gain visibility into their operations, identify areas for improvement, and maximize revenue potential. </solution> <features> - Intelligent dispatching and routing to keep technicians on time and connected to the office via SMS - Real-time timesheet tracking for streamlined payroll processing - Comprehensive business view with robust analytics to track performance and identify areas for improvement - Integration with Quickbooks and Intacct for simplified financial management - Mobile app for technicians to educate customers, build estimates, and close sales in the field - Automated marketing ROI tracking on every campaign - Customer financing options with instant approvals - Customizable maintenance memberships for recurring revenue streams - Service agreement management - Purchasing and inventory management - Project management - Job costing </features> <target_audience> ServiceTitan is designed for commercial and residential service contractors, including HVAC, plumbing, electrical, and other home service businesses, with at least 3 full-time technicians and 2 full-time office staff. </target_audience> ```

What does ServiceTitan do?

When was ServiceTitan founded?

ServiceTitan was founded in 2018.

How much funding has ServiceTitan raised?

ServiceTitan has raised 365000000.

Founded

2018

Funding

365000000

Employees

2517 employees

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ServiceTitan

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Executive Summary

servicetitan.com 50K+

Crunchbase

Founded 2018

Funding

Estimated Funding

$200M+

Team (1000+)

No team information available.

Company Description

Problem

Trades businesses often struggle with inefficient workflows, poor cash flow management, and difficulties in delivering a premium customer experience, leading to reduced profitability and slower growth. Managing scheduling, dispatching, and real-time reporting across multiple platforms can be cumbersome and time-consuming.

Solution

ServiceTitan offers an all-in-one software solution designed to streamline operations and improve profitability for commercial and residential trades businesses. The platform integrates key functionalities such as scheduling, dispatching, real-time reporting, and customer engagement tools into a single, user-friendly interface. By automating workflows, providing real-time data insights, and equipping technicians with mobile tools, ServiceTitan enables businesses to optimize cash flow, improve workforce productivity, and deliver exceptional customer service. The platform's comprehensive feature set helps businesses gain visibility into their operations, identify areas for improvement, and maximize revenue potential.

Features

Intelligent dispatching and routing to keep technicians on time and connected to the office via SMS

Real-time timesheet tracking for streamlined payroll processing

Comprehensive business view with robust analytics to track performance and identify areas for improvement

Integration with Quickbooks and Intacct for simplified financial management

Mobile app for technicians to educate customers, build estimates, and close sales in the field

Automated marketing ROI tracking on every campaign

Customer financing options with instant approvals

Customizable maintenance memberships for recurring revenue streams

Service agreement management

Purchasing and inventory management

Project management

Job costing

Target Audience

ServiceTitan is designed for commercial and residential service contractors, including HVAC, plumbing, electrical, and other home service businesses, with at least 3 full-time technicians and 2 full-time office staff.