The startup offers a modular hospitality platform that includes phone charging stations, antiseptic products, and a management system tailored for venue operators. This platform enhances operational efficiency and customer experience by providing essential tools to streamline services and improve productivity.
Funding
Funding not disclosed
Founders
Product
Problem
Many hospitality venues face challenges in efficiently managing orders, updating menus in real-time, and providing a seamless customer experience, which can lead to increased operational costs and reduced customer satisfaction. Traditional methods often involve manual processes, leading to errors and delays in service.
Solution
Sessions Serve offers a modular hospitality platform that streamlines operations and enhances customer experiences through its ePOS and mobile ordering solutions. The platform allows venues to take orders simultaneously, update menus and stock levels instantly across all devices, and apply discounts in real-time. By integrating digital menus, desktop tills, pocket tills, and ticket printers, Sessions Serve reduces operational costs by 20% and enables customers to order and pay within 30 seconds via QR code mobile ordering, increasing staff tips by 40% and driving repeat visits. The system also provides in-depth reporting and analytics to better understand customer preferences and optimize service.
Target Audience
The primary target audience includes restaurants, bars, pubs, and multi-vendor sites seeking to improve operational efficiency, enhance customer experience, and increase revenue through streamlined ordering and payment processes.
Features
- Streamlined ePOS and mobile ordering system accessible without app download
- Real-time menu and stock updates across all devices with user access controls
- Integrated digital menu, desktop till, pocket till, and ticket printer modules
- QR code mobile ordering for faster customer transactions
- Reporting and analytics dashboard for customer insights
- Stand-alone mode and automatic fallback on payments to minimize downtime
- Automatic network switching & 4G to maintain order flow
- Integrates with 40+ payment providers and POS systems