Serenity is a HIPAA-compliant digital platform that facilitates real-time communication and automated workflows among senior care providers, older adults, and their families. By streamlining care coordination across senior living, home health, hospice, and pharmacy services, Serenity enhances operational efficiency and improves patient outcomes, saving care teams significant time and reducing placement costs.
Funding
$3.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Senior care providers often struggle with fragmented communication and inefficient workflows across various care settings, including senior living facilities, home health agencies, hospice providers, and pharmacies. This lack of seamless coordination can lead to medication errors, delayed responses, and increased administrative overhead, ultimately impacting patient outcomes and operational costs.
Solution
Serenity offers a HIPAA-compliant digital platform designed to streamline communication and automate workflows among senior care providers, older adults, and their families. The platform facilitates real-time collaboration across the care continuum, connecting senior living facilities, home health agencies, hospice providers, and pharmacies. By centralizing communication and automating routine tasks such as e-form completion and medication requests, Serenity aims to improve care coordination, reduce errors, and enhance staff efficiency. The system also supports family engagement through features like video calls and patient channel updates, ensuring everyone stays informed and connected.
Target Audience
The primary target audience includes senior living communities, home health agencies, hospice providers, and pharmacies seeking to improve care coordination, enhance staff efficiency, and engage families in the care process.
Features
- Secure, HIPAA-compliant communication channels for inter-staff coordination and family updates
- Automated workflows for tasks such as medication refills, digital referrals, and e-signature collection
- Integration with smart assistants like Alexa for announcements, menu updates, and activity reminders in senior living facilities
- Patient channels with separate clinical and family update streams for streamlined information sharing
- Digital referral management for efficient transitions between care settings
- Auditable care coordination logs for compliance and quality assurance