SentraVoice provides an AI‑powered 24/7 phone reception system that detects and captures missed call revenue for service businesses. The platform answers every call in real time, qualifies leads, and books appointments directly into calendars, eliminating voicemail and reducing lost opportunities that can cost $60K‑$200K annually.
Funding
Funding not disclosed
Founders
Product
Problem
Service businesses that rely on phone calls often miss inbound calls due to limited staff availability, leading to voicemail drop‑offs and significant unrecovered revenue, sometimes $60 k–$200 k per year.
Solution
SentraVoice offers an AI‑driven 24/7/365 phone reception system that answers every call within one second, qualifies leads in real time, and books appointments directly into the client’s calendar. The virtual agent captures caller information, provides instant, professional responses, and delivers a summarized transcript via SMS and email. By integrating with Google Calendar, Outlook, and major CRMs, the system ensures that qualified leads are automatically scheduled without human intervention, turning missed calls into recoverable revenue. The platform also supports outbound outreach, lead enrichment, and compliance features such as automated Do‑Not‑Call list management.
Target Audience
Primary customers are service‑oriented businesses such as law firms, medical offices, real estate agencies, and rental companies that depend on phone calls for client acquisition and appointment scheduling.
Features
- Real‑time inbound call handling with natural‑language AI agents that qualify leads and book appointments
- Sub‑second response time (average 0.8 s) ensuring first‑to‑respond advantage
- Direct calendar integration (Google, Outlook) for instant scheduling and conflict avoidance
- Automated call summaries, transcriptions, and recordings delivered via SMS and email
- Multi‑channel agents for inbound/outbound SMS, email, and social media messaging
- Customizable branded personas and industry‑specific intake scripts (legal, rentals, medical, etc.)
- Compliance tools including automated Do‑Not‑Call list enforcement and secure data encryption (SOC2, HIPAA, PCI)
- Scalable usage‑based pricing with add‑ons for extra minutes, messages, phone lines, and agents