Sentaiment offers an AI brand monitoring platform that tracks how large language models—including ChatGPT, Claude, Gemini, and over 280 others—describe a company, delivering a real‑time Echo Score that measures the gap between the intended brand narrative and AI‑generated perception. The platform provides model‑specific insights, attribute analysis, and actionable recommendations through a dashboard and its BEACON framework, enabling PR teams, agencies, founders, and enterprise marketers to correct misrepresentations and align AI outputs with their brand positioning.
Funding
Funding not disclosed
Founders
Product
Problem
Brands increasingly rely on AI chatbots and large language models (LLMs) for product research, but these models often generate inaccurate, inconsistent, or fabricated descriptions of companies, leaving many brands invisible or misrepresented in AI-driven search results.
Solution
Sentaiment provides an AI brand monitoring platform that continuously tracks how major LLMs such as ChatGPT, Claude, Gemini, and over 280 other models describe a brand. The platform generates an Echo Score that quantifies the gap between a brand’s intended narrative and the AI-generated perception. It then delivers actionable recommendations to correct misrepresentations and align AI outputs with the brand’s positioning, values, and voice. Real‑time perception intelligence is presented through a dashboard that highlights perceived attributes and model‑specific insights. Sentaiment’s BEACON framework guides users through benchmarking, analysis, and ongoing narrative alignment, enabling proactive management of AI-driven brand perception.
Target Audience
Primary users are PR teams, marketing agencies, founders, and enterprise marketers who need visibility into and control over how AI systems describe their brands.
Features
- Unified monitoring of brand mentions across 280+ AI models, including conversational interfaces and AI search results
- Echo Score metric that quantifies narrative alignment gaps between intended brand story and AI outputs
- Detailed attribute analysis showing how each model portrays the brand’s positioning, values, and voice
- Actionable recommendations and a six‑step BEACON framework for correcting misrepresentations and improving AI perception
- Real‑time dashboard with model‑by‑model insights and trend tracking for continuous monitoring
- Integration options for PR teams, agencies, founders, and enterprise marketers to manage AI perception at scale