Sense Living provides a unified guest experience platform that turns buildings into connected ecosystems, integrating property management systems, payments, smart access, and operational tools. The solution enables operators to enhance resident experiences, automate workflows, and generate new service and wellness revenue, with an average onboarding time of under six weeks.
Funding
Funding not disclosed
Founders
Product
Problem
Building operators in residential, hospitality, workplace, and mixed-use assets often manage fragmented systems for property management, payments, access control, and service delivery, leading to inefficient workflows, poor resident experiences, and missed revenue opportunities.
Solution
Sense Living offers a SaaS operating system that unifies these disparate systems into a single guest experience platform. By integrating property management software, payment processors, smart access controls, and operational tools, the platform enables operators to configure automated arrival workflows, activate amenities, and deliver personalized services. The unified dashboard provides real-time monitoring and analytics, allowing operators to streamline operations, reduce manual tasks, and quickly scale new service and wellness offerings. Deployment is rapid, with an average onboarding time of under six weeks, and the solution supports ongoing customization to match the unique branding and service models of each asset.
Target Audience
Primary customers are property owners and operators of residential complexes, hotels, co‑living spaces, and mixed‑use developments seeking to digitize and centralize their service delivery and operational processes.
Features
- Centralized integration hub connecting PMS, payment gateways, smart access hardware, and third‑party service providers
- Drag‑and‑drop workflow builder for automating resident arrivals, amenity bookings, and service requests
- Real‑time analytics and reporting on usage, revenue streams, and operational performance
- White‑label guest portal and mobile app delivering a consistent, branded experience for residents and visitors
- API and SDK support for extending functionality and integrating additional IoT or wellness services
- Role‑based access controls and compliance‑focused data handling for secure guest onboarding and regulatory reporting