SenseGrid AI provides domain‑specific AI software that automates business documents, decisions, and operations while keeping human oversight at every step. Its platform logs and audits each workflow stage, supports multiple Indian languages, and enables end‑to‑end WhatsApp automation for ordering, delivery coordination, and inventory management, ensuring actions are signed off and audit‑ready.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses that rely on WhatsApp for orders, deliveries, and inventory updates face manual, error‑prone processes and lack visibility into each step, making it difficult to scale operations, ensure compliance, and maintain audit trails.
Solution
SenseGrid AI provides a governed, agentic AI platform that automates end‑to‑end WhatsApp workflows for order intake, delivery coordination, and inventory management across more than a dozen Indian languages. The system extracts structured data from messages, drafts actions such as invoices or delivery assignments, and routes them for human approval before execution, ensuring oversight at every decision point. All interactions are logged, timestamped, and stored in an audit‑ready format, enabling compliance and traceability. Integrated voice AI, UPI/COD payment handling, and route optimization further streamline operations while preserving human control. The platform is delivered as a multi‑tenant SaaS solution that scales with the user’s business needs.
Target Audience
Primary customers are Indian retailers, logistics providers, and service businesses that conduct high‑volume transactions via WhatsApp and need automated, compliant workflows with human oversight.
Features
- AI‑driven document extraction and case structuring from WhatsApp messages in 12+ regional languages
- Automated order processing, cart checkout, and payment collection with UPI and cash‑on‑delivery integration
- Real‑time delivery assignment, route optimization, proof‑of‑delivery capture, and COD reconciliation
- Inventory sync with low‑stock alerts, multi‑store visibility, and automated purchase order generation
- Human‑in‑the‑loop review checkpoints that require sign‑off before actions are finalized
- Comprehensive logging of every workflow step for audit‑ready records
- Multi‑tenant SaaS architecture with scalable performance and regional language support