Sendbird

About Sendbird

Sendbird provides a messaging-as-a-service API that enables chat, voice, and video communication for mobile apps and websites, enhancing user engagement through in-app interactions. The platform addresses the need for reliable, scalable communication solutions by offering customizable APIs and AI chatbots that streamline customer interactions across multiple channels.

<problem> Modern applications require robust communication features, but building and maintaining these features in-house can be complex, costly, and time-consuming. Developers face challenges in ensuring scalability, reliability, and cross-platform compatibility for chat, voice, and video functionalities. </problem> <solution> Sendbird provides a suite of communication APIs and SDKs that enable developers to easily integrate chat, voice, video, and AI-powered chatbots into their applications. The platform offers a scalable and reliable infrastructure, handling the complexities of real-time communication so developers can focus on core product features. Sendbird's APIs support various use cases, including one-way business messaging, two-way user conversations, and autonomous AI interactions, enhancing user engagement and customer satisfaction. </solution> <features> - Chat API and SDKs for building real-time messaging features with customizable UI kits - Voice and video calling APIs for integrating in-app communication capabilities - AI chatbot platform for automating customer interactions and providing personalized support - Business messaging API for sending one-way notifications and transactional messages via multiple channels (SMS, WhatsApp, etc.) - Omnichannel support for consistent communication across different platforms and devices - Scalable infrastructure capable of handling billions of messages and users - Developer tools, including tutorials, documentation, and sample apps, for rapid integration - APIs and SDKs available for iOS, Android, JavaScript, and Flutter </features> <target_audience> Sendbird targets application developers, product managers, and engineering leaders across various industries, including digital health, financial services, on-demand services, marketplaces, retail, and social communities. </target_audience>

What does Sendbird do?

Sendbird provides a messaging-as-a-service API that enables chat, voice, and video communication for mobile apps and websites, enhancing user engagement through in-app interactions. The platform addresses the need for reliable, scalable communication solutions by offering customizable APIs and AI chatbots that streamline customer interactions across multiple channels.

Where is Sendbird located?

Sendbird is based in San Mateo, Philippines.

When was Sendbird founded?

Sendbird was founded in 2013.

How much funding has Sendbird raised?

Sendbird has raised 220720000.

Location
San Mateo, Philippines
Founded
2013
Funding
220720000
Employees
285 employees
Major Investors
Techstars, Y Combinator, SoftBank Vision Fund, Tiger Global Management, Sahin Boydas

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Sendbird

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Executive Summary

Sendbird provides a messaging-as-a-service API that enables chat, voice, and video communication for mobile apps and websites, enhancing user engagement through in-app interactions. The platform addresses the need for reliable, scalable communication solutions by offering customizable APIs and AI chatbots that streamline customer interactions across multiple channels.

sendbird.com30K+
cb
Crunchbase
Founded 2013San Mateo, Philippines

Funding

$

Estimated Funding

$200M+

Major Investors

Techstars, Y Combinator, SoftBank Vision Fund, Tiger Global Management, Sahin Boydas

Team (250+)

No team information available.

Company Description

Problem

Modern applications require robust communication features, but building and maintaining these features in-house can be complex, costly, and time-consuming. Developers face challenges in ensuring scalability, reliability, and cross-platform compatibility for chat, voice, and video functionalities.

Solution

Sendbird provides a suite of communication APIs and SDKs that enable developers to easily integrate chat, voice, video, and AI-powered chatbots into their applications. The platform offers a scalable and reliable infrastructure, handling the complexities of real-time communication so developers can focus on core product features. Sendbird's APIs support various use cases, including one-way business messaging, two-way user conversations, and autonomous AI interactions, enhancing user engagement and customer satisfaction.

Features

Chat API and SDKs for building real-time messaging features with customizable UI kits

Voice and video calling APIs for integrating in-app communication capabilities

AI chatbot platform for automating customer interactions and providing personalized support

Business messaging API for sending one-way notifications and transactional messages via multiple channels (SMS, WhatsApp, etc.)

Omnichannel support for consistent communication across different platforms and devices

Scalable infrastructure capable of handling billions of messages and users

Developer tools, including tutorials, documentation, and sample apps, for rapid integration

APIs and SDKs available for iOS, Android, JavaScript, and Flutter

Target Audience

Sendbird targets application developers, product managers, and engineering leaders across various industries, including digital health, financial services, on-demand services, marketplaces, retail, and social communities.

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