Selzee integrates with Shopify and major ad, analytics, and review platforms via one‑click OAuth to continuously monitor sales, ad spend, inventory, competitor activity, and site health. It sends hourly, actionable alerts to Slack and provides an AI‑powered shopping assistant that answers customer queries, adds items to cart, and checks orders directly on the storefront, helping merchants prevent revenue loss and improve conversion.
Funding
Funding not disclosed
Founders
Product
Problem
Online merchants often struggle to keep continuous visibility into sales performance, advertising spend, inventory levels, and site health, while also lacking an efficient way to engage shoppers in real time. Gaps in monitoring and manual customer support lead to missed sales opportunities, stockouts, and wasted ad budgets.
Solution
Selzee connects to a store’s existing tech stack—including Shopify, major ad platforms, analytics, and review services—through a one‑click OAuth flow that requires no API keys or developer work. The platform continuously monitors key metrics such as sales, ad spend, inventory, competitor activity, and site health, checking each hour and sending actionable alerts to Slack before issues affect revenue. In parallel, Selzee’s AI‑powered shopping assistant lives on the storefront, answering customer questions, recommending products, handling cart additions, and processing order look‑ups without leaving the chat. The system learns from the store’s catalog and documentation, can be limited to trusted knowledge, and provides analytics on conversation volume, support hours saved, and conversion impact. Merchants receive concrete recommendations—budget reallocations, reorder timing, and site fixes—that can be acted on immediately.
Target Audience
Selzee is aimed at Shopify and other e‑commerce merchants who run paid advertising campaigns and need automated monitoring and AI‑driven customer engagement to improve conversion and operational efficiency.
Features
- One‑click OAuth integration with 36+ e‑commerce, advertising, analytics, and support tools (Shopify, Google/Meta/TikTok Ads, GA4, Slack, etc.)
- Hourly automated monitoring of sales, ad performance, inventory, competitor pricing, and site health
- Real‑time Slack notifications with prioritized alerts and suggested corrective actions
- AI shopping assistant that can answer product queries, add items to cart, and check order status directly in chat
- Configurable knowledge base that draws from store catalog, FAQs, and documentation while allowing limits on AI speculation
- Multi‑language support and localized product recommendations for international markets
- Dashboard analytics showing conversation metrics, support hours saved, conversion rates, and average order value impact
- Pay‑per‑AI‑response pricing with decreasing cost per message and caps after the first seven messages per conversation