Selmo is a sales automation platform that integrates with Facebook, Instagram, and Messenger to streamline order management during live broadcasts and direct customer interactions. It enables sellers to efficiently create orders, process payments, and generate shipping labels, significantly reducing manual effort and minimizing errors in the sales process.
Funding
$230K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Managing orders and customer interactions during live broadcasts and direct messages on platforms like Facebook and Instagram can be time-consuming and prone to errors for online sellers. The manual processes of order creation, payment processing, and shipping label generation often lead to inefficiencies and lost sales opportunities.
Solution
Selmo provides a sales automation platform designed to streamline order management and customer communication for businesses selling through live broadcasts, posts, and direct messages on Facebook, Instagram, and TikTok. The platform integrates directly with these social media channels, creating a unified interface for sellers to manage conversations, summarize orders, collect shipping information, and process payments. By automating repetitive tasks and providing real-time updates on order status, Selmo reduces manual effort, minimizes errors, and accelerates the fulfillment process. This allows sellers to focus on engaging with customers and growing their sales, while ensuring a smoother and more efficient buying experience.
Target Audience
Selmo primarily targets online boutiques and e-commerce businesses that actively engage in live selling, social commerce, and direct customer interactions on Facebook, Instagram, and TikTok.
Features
- Centralized order management within Facebook, Instagram, and TikTok interfaces
- Automated order summaries and shipping data collection
- Integration with payment providers like Stripe, PayPal, Sezzle, Klarna and Square for streamlined transactions
- Automatic generation of shipping labels and invoices
- Real-time order status updates and notifications
- Customer communication tools with message prompts and order summary forms
- Integration with shipping carriers such as UPS, USPS, and DHL
- Sales analytics and reporting to track performance and identify trends
- Mobile app for managing sales and customer interactions on the go