Sellence is an AI-driven SMS platform designed for brands selling high-value items, enabling real-time, personalized communication that increases conversion rates and recovers lost sales. By automating customer engagement at critical decision-making moments, Sellence helps businesses double transaction volumes and significantly enhance sales capacity.
Funding
Funding not disclosed
Founders
Product
Problem
Many B2C brands selling high-value items struggle to convert engaged browsers into paying customers, leading to lost sales from cart abandonment, browse abandonment, and failure to re-engage warm leads. Traditional marketing methods like cold calling and email campaigns are often ineffective in reaching potential buyers at the critical moment of decision.
Solution
Sellence provides an AI-powered SMS platform that enables personalized, real-time communication with potential buyers, increasing conversion rates and recovering lost sales. The platform automates customer engagement at key decision-making moments, delivering tailored messages that drive action. By leveraging AI and research on persuasion, Sellence identifies the optimal timing and approach for engaging customers who are ready to buy, ensuring that warm leads are never missed and follow-ups are always timely.
Target Audience
Sellence primarily targets B2C brands selling high-value products that require trust and relationship-building with customers, such as insurance, mattresses, and other considered purchases.
Features
- AI-driven SMS automation for cart abandonment recovery, browse abandonment re-engagement, welcome sequences, customer reactivation, lead revival, and up/cross-selling
- Personalized messaging based on customer behavior and real-time context
- Sales co-pilot functionality to boost sales team productivity and capacity
- Advanced sales management dashboard for tracking leads and ensuring timely follow-up
- Built-in compliance and security features to safeguard brand reputation
- Real-time insights and analytics for informed decision-making
- Seamless integration with existing e-commerce platforms and CRM systems
- Inbound message handling to convert customer inquiries into sales