This startup provides user testing services that focus on diverse and disabled cohorts, delivering actionable insights on digital accessibility through 1:1 research sessions and recorded user interactions. By simplifying the complexities of accessibility, they enable organizations to enhance user experience and improve product usability across various customer journeys.
Funding
Funding not disclosed
Founders
Product
Problem
Many organizations struggle to understand how users with disabilities and diverse backgrounds interact with their digital products, leading to inaccessible designs and suboptimal user experiences. Traditional accessibility testing methods can be complex and fail to provide actionable insights into real-world user interactions.
Solution
See Me Please offers user testing services that focus on gathering feedback from diverse and disabled customer cohorts, providing organizations with actionable insights to improve digital accessibility and usability. Through 1:1 research sessions and recorded user interactions, the company simplifies the complexities of accessibility, enabling businesses to enhance user experience across various customer journeys. The platform delivers a dynamic dashboard, user testing recordings, feedback, and a highlights reel, providing valuable reference materials.
Target Audience
The primary target audience includes organizations seeking to improve digital accessibility and user experience for diverse customer segments, including those with disabilities, non-native English speakers, and older adults.
Features
- Access to a panel of 18 diverse testers across multiple cohorts (e.g., Blindness, Deafness, Neurodivergent, ESL).
- End-to-end user journey analysis to identify friction points across all products.
- 1:1 user research sessions to validate designs and explore accessibility options.
- Recorded user interactions with assistive technologies for detailed observation.
- Dynamic dashboard sorted by cohort, product, and demographics.
- Wholesale capability uplift to improve teams' understanding of assistive technologies.
- Focus on universal usability rather than mere conformance.