Provides a post-purchase guarantee platform that integrates with e-commerce checkout systems to offer free returns for fit or quality issues, guaranteed delivery dates, and buyback pricing for merchandise. This reduces return-related costs, increases average order value by 7%, and boosts checkout conversion rates by 18%, enabling retailers to improve customer satisfaction and retention.
Funding
$24.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
WLFounders
Product
Problem
Online shoppers often hesitate to purchase items due to concerns about fit, quality, delivery timelines, and potential resale value, leading to cart abandonment and reduced sales for e-commerce businesses. Traditional return processes can be cumbersome and costly for both retailers and consumers.
Solution
Seel provides a post-purchase guarantee platform that integrates directly into e-commerce checkout flows, offering shoppers assurances such as free returns for fit or quality issues, guaranteed delivery dates, and guaranteed buyback pricing. By offering these guarantees, Seel reduces buyer hesitation, increases checkout conversion rates, and boosts average order value. The platform simplifies the return process and enhances customer satisfaction by providing a worry-free shopping experience. Seel's guarantees supplement existing refund programs, providing additional benefits to both shoppers and merchants.
Target Audience
Seel primarily targets e-commerce businesses looking to increase conversion rates, average order values, and customer retention by offering a worry-free shopping experience.
Features
- Free returns for fit and quality issues, simplifying the return process for customers.
- Guaranteed delivery dates with compensation offered if orders arrive late or in poor condition.
- Guaranteed buyback pricing, allowing customers to sell back merchandise when they are finished with it.
- Seamless integration with e-commerce platforms via APIs and customizable components.
- Customizable branding options to match the merchant's brand identity.
- Data analytics dashboard to track the impact of Seel on conversion rates and order value.