The company employs data science techniques and narrow AI to clean, tag, and extract relevant data from unstructured sources, enabling detailed sentence-level analysis. This process allows businesses to transform raw data into actionable insights, which can be integrated into analytics dashboards or data warehouses for improved decision-making.
Funding
$410K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Insurance claim leaders often struggle to efficiently identify and address performance issues within their teams due to the time-consuming and subjective nature of traditional claim audits. Relying on manual file reviews provides an incomplete picture of adjuster activities, hindering timely intervention and consistent performance measurement.
Solution
SD Refinery AI provides an AI-powered solution that refines adjuster notes into actionable operational metrics, enabling claim leaders to gain comprehensive visibility into team performance. The platform reads and interprets the entire population of claim adjuster notes, identifying key events, actions, and activities to create objective measurements. This allows for faster identification of strengths and weaknesses, targeted training, and improved claim outcomes. By converting unstructured sentence data into metrics, SD Refinery AI eliminates the need for manual file sampling, providing a consistent and transparent view of adjuster performance across the organization.
Target Audience
The primary target audience includes insurance claim leaders, claims managers, and underwriting teams seeking to improve adjuster performance, reduce claim costs, and enhance claim outcomes.
Features
- AI-driven analysis of adjuster notes to identify key events and activities
- Automated generation of operational metrics for consistent performance measurement
- Identification of individual adjuster strengths and areas for improvement
- Configurable metrics tailored to specific business needs and nuances
- Comprehensive reporting from high-level summaries to granular, individual metrics
- Integration with existing claims management systems