Scribe is an AI‑driven platform that automatically captures user interactions and generates structured, interactive step‑by‑step guides for software processes. The guides can be embedded in tools such as Slack, Teams, Confluence, or custom portals, and include analytics, version control, and enterprise‑grade security compliance.
Funding
$25M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
RFounders
Product
Problem
Many organizations rely on manual screenshots, copy‑paste notes, and ad‑hoc instructions to capture routine processes. This approach leads to inconsistent documentation, high training overhead, and difficulty scaling knowledge across teams and tools. As a result, errors increase and onboarding new hires becomes time‑intensive.
Solution
Scribe provides an AI‑powered workflow platform that automatically records user actions and generates structured, step‑by‑step guides. The system extracts UI elements, contextual text, and metadata to produce interactive tutorials that can be embedded in chat, wikis, or LMS environments. Guides include on‑screen walkthroughs and can be updated in real time as the underlying application changes. Built‑in analytics surface usage patterns and suggest process improvements, helping teams continuously optimize their operations. Enterprise‑grade security features—including SOC 2 Type II, HIPAA, and CCPA compliance, data redaction, and role‑based access—ensure sensitive procedures remain protected. A centralized dashboard lets administrators monitor compliance rates and training effectiveness across the organization.
Target Audience
Primary users are operational, customer‑support, HR/L&D, finance, and IT teams within mid‑size to enterprise organizations that need scalable, repeatable process documentation and training.
Features
- AI-driven capture engine that records UI interactions, screenshots, and contextual metadata in seconds
- Automatic generation of interactive, step‑by‑step guides with clickable hotspots and on‑screen playback
- Multi‑channel publishing: embed guides in Slack, Microsoft Teams, Confluence, SharePoint, or custom web portals via API
- Real‑time optimization suggestions powered by machine‑learning models that detect redundant steps or bottlenecks
- Enterprise security suite: SOC 2, HIPAA, CCPA compliance, data redaction, encryption at rest and in transit, granular RBAC
- Version control and audit trail for every guide, enabling rollback and compliance reporting
- Native integrations with major SaaS tools (Jira, ServiceNow, Salesforce) and browser/desktop extensions for one‑click capture
- Analytics dashboard with KPI tracking (completion rates, error frequency, training time savings) and exportable reports