Scope is an Implementation-as-a-Service platform that connects vendors with expert resources to facilitate the implementation of technology products for customers lacking developer support. By streamlining project management, communication, and contract processes, Scope reduces implementation costs and accelerates the time to go live for businesses.
Funding
$3.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many technology vendors struggle to provide adequate implementation support for customers, particularly those lacking in-house technical expertise. This lack of support can create barriers to sales, limit market reach, and hinder customer success.
Solution
Scope offers an Implementation-as-a-Service platform that connects technology vendors with a network of expert resources to facilitate the implementation of their products. The platform streamlines project management, communication, and contracting, ensuring customers receive the support they need to successfully adopt new technologies. By removing implementation hurdles, Scope enables vendors to expand their market reach, improve customer satisfaction, and accelerate time-to-value.
Target Audience
Scope primarily targets technology vendors across various sectors, including e-commerce, CRM, FinTech, data & analytics, and employment solutions, who need to provide implementation support to customers.
Features
- Expert marketplace matching customers with implementation specialists based on skillset, budget, and location.
- Project management tools to track progress and maintain transparency throughout the implementation process.
- Integrated communication channels for seamless collaboration between vendors, experts, and customers.
- Contract management features to simplify and standardize agreements.
- CRM integration, specifically with Salesforce, to centralize customer information.
- API access for integrating Scope's functionality into existing software systems.
- Expert verification process to ensure quality and reliability.