ScaleCare provides an AI-native operating system and growth marketplace designed for home care and home health agencies. Its HIPAA‑compliant platform automates lead routing, intake, and operational workflows, matching high‑intent leads with the appropriate agency and enabling faster, compliant growth. The service supports owners, multi‑location groups, and admissions teams by delivering qualified leads and streamlined processes that keep scaling teams efficient and measurable.
Funding
Funding not disclosed
Founders
Product
Problem
Home care and home health agencies often receive large volumes of low‑intent inquiries and experience fragmented handoffs, leading to wasted time, overwhelmed admissions teams, and missed growth opportunities.
Solution
ScaleCare offers a HIPAA‑compliant, AI‑driven operating system that matches high‑intent leads to the appropriate agency or franchise, automates intake routing, and integrates the resulting data into the agency’s operational workflows. The platform centralizes lead management, provides clean handoffs, and supplies real‑time visibility into each referral’s status, enabling agencies to scale growth without overloading staff. By embedding compliance controls and analytics into the intake process, ScaleCare helps agencies measure and manage expansion in a controlled, repeatable manner.
Target Audience
Primary customers are independent home care agencies, multi‑location home health operators, franchise groups, and their admissions or growth teams seeking to increase qualified referrals while maintaining compliance.
Features
- AI‑powered lead routing that scores intent and assigns referrals to the most suitable agency or franchise partner
- Automated intake workflow that captures, validates, and transfers lead information directly into agency systems
- HIPAA‑compliant data handling and audit trails to ensure regulatory compliance throughout the referral process
- Real‑time dashboard for owners, operators, and admissions teams to monitor lead volume, conversion metrics, and workflow bottlenecks
- Modular service options allowing agencies to adopt lead generation, intake automation, or full end‑to‑end pipeline management