Scalean
Scalean provides AI-powered digital employees that handle customer service, sales follow-up, and administrative tasks for small businesses across WhatsApp, web chat, and social media. The company manages all technical setup, including WhatsApp Business API verification, and trains each agent on the business's specific knowledge. Plans start at €178 per month plus usage-based consumption fees, with no minimum contract.
- AI Agents
- Artificial Intelligence
- Sales Technology
- Enterprise Software
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Small businesses often lack the staff and resources to provide round-the-clock customer support, follow up on sales leads consistently, and manage repetitive administrative tasks. This results in missed opportunities, delayed responses, and lost revenue, particularly during off-hours or peak demand periods.
Solution
Scalean implements AI-powered digital employees that act as virtual agents for small businesses, handling conversations on WhatsApp, web chat, and social media. These agents are trained on each business's specific knowledge and configured to perform real actions such as answering questions, generating quotes, booking appointments, sending reminders, and proactively following up on proposals. Scalean manages the entire technical setup—including WhatsApp Business API verification and integration—so business owners need no technical knowledge to deploy the solution. Customers can monitor performance and control information access through a management dashboard, with human support available 24/7.
Target Audience
Small and medium-sized businesses seeking to grow without expanding their headcount, including service providers, clinics, and commercial operations that rely on WhatsApp and web-based customer interactions.
Features
- Pre-trained AI agents that maintain context in natural-language conversations and execute real actions like sending quotes, scheduling appointments, and collecting required documentation
- Integration via the official WhatsApp Business API of Meta, with all verification and configuration handled by Scalean's team
- Automated lead qualification, proposal follow-up, and sales closing with optional human approval workflows for administrative tasks
- Omnichannel deployment across WhatsApp, website chat, and social media with a consistent brand tone
- Management dashboard where business owners control what information the AI agent can access and track performance metrics
- 14-day trial period with paid configuration to test the digital employee on real channels before committing