Scalean provides AI-powered digital employees for small businesses, enabling them to automate customer service, sales, and appointment scheduling across WhatsApp, web, and social media. The company trains each AI agent with the business's specific knowledge and integrates via the official WhatsApp Business API, with plans starting at €200 per month. Scalean handles all technical setup and training, delivering measurable results within weeks.
Funding
Funding not disclosed
Founders
Product
Problem
Small businesses often lack the staff and resources to provide round-the-clock customer support, follow up on sales leads consistently, and manage repetitive administrative tasks. This results in missed opportunities, delayed responses, and lost revenue, particularly during off-hours or peak demand periods.
Solution
Scalean implements AI-powered digital employees that act as virtual agents for small businesses, handling conversations on WhatsApp, web chat, and social media. These agents are trained on each business's specific knowledge and configured to perform real actions such as answering questions, generating quotes, booking appointments, sending reminders, and proactively following up on proposals. Scalean manages the entire technical setup—including WhatsApp Business API verification and integration—so business owners need no technical knowledge to deploy the solution. Customers can monitor performance and control information access through a management dashboard, with human support available 24/7.
Target Audience
Small and medium-sized businesses seeking to grow without expanding their headcount, including service providers, clinics, and commercial operations that rely on WhatsApp and web-based customer interactions.
Features
- Pre-trained AI agents that maintain context in natural-language conversations and execute real actions like sending quotes and scheduling appointments
- Integration via the official WhatsApp Business API of Meta, with all verification and configuration handled by Scalean's team
- Automated lead qualification, proposal follow-up, and sales closing with optional human approval workflows for administrative tasks
- Omnichannel deployment across WhatsApp, website chat, and social media with a consistent brand tone
- Management dashboard where business owners control what information the AI agent can access and track performance metrics