SayTrip
SayTrip.ai provides a traveller intelligence layer that automatically structures conversations from phone calls, emails, WhatsApp, and voice notes into traceable, sourced fields like occasion, motivation, and constraints. The platform enriches existing CRMs and booking engines via APIs and webhooks, and uses an "intent clock" to tell advisors when to reach out before travellers book elsewhere. It is consent-first, EU-hosted, and designed for travel agencies, host agencies, and travel tech platforms.
- Hospitality & Travel Technology
- Artificial Intelligence
- Sales Technology
- Software Only
- Data & Analytics
- Enterprise Software
Funding
Founders
Founder details are not available yet.
Product
Problem
Travel advisors and agencies capture rich, unstructured context during conversations with travellers—motivations, constraints, preferences—but this information typically lives in scattered notes, emails, or memory. CRMs store only what gets manually typed in, which is inconsistent and incomplete, so personalisation suffers and the "why" behind a booking is lost. This prevents teams from delivering truly tailored proposals and building long-term loyalty.
Solution
SayTrip.ai provides a traveller intelligence layer that automatically structures spoken and written conversation into clear, sourced fields—such as motivation, travel party, and constraints—while keeping every fact linked to the exact words it came from. The platform ingests context from discovery calls, emails, WhatsApp, voice notes, and existing recordings, then enriches CRM and PMS systems via REST APIs and webhooks. A SayTrip Workspace gives advisors a shared traveller and portfolio view, while typed schemas and versioned changes ensure data stays current and traceable. The human advisor always decides how to use the structured context, with consent-first, EU-hosted data handling. The platform not only captures what travellers say but actively tells advisors when to reach out, giving each intent a "clock" that tracks the window before a traveller starts booking elsewhere.
Target Audience
Primary customers are travel agencies, independent advisors, luxury and private travel firms, host agencies, hotels, hospitality groups, business travel providers, and travel tech platforms that need to centralise traveller context across their teams and systems.
Features
- Automatic structuring of traveller conversations into fields like occasion, motivation, constraints, and budget posture, each with source timestamps and traceability to the original sentence
- Multi-channel ingestion from phone calls, in-person meetings, email, WhatsApp, voice notes, web chat, and voice assistants, with recording starting only after consent
- REST API, webhook, and MCP integration with typed schemas, versioned changes, and source retention for CRM, booking engines, campaign tools, and AI agents
- "Intent clock" that calculates when to reach out to a traveller based on the occasion and timing mentioned in conversation, enabling proactive sales
- SayTrip Workspace providing a shared traveller and portfolio view for advisory teams, with cross-customer demand forecasting traceable to specific sentences
- Consent-first, EU-hosted data processing with human-in-the-loop decision-making, role-based access control, personal data masking for API access, and full audit trails