SayTrip.ai is a traveller intelligence layer that captures unstructured conversations from calls, emails, WhatsApp, and voice notes, then structures them into sourced, actionable context for travel advisors. The platform enriches CRM systems with motivation, constraints, and budget signals—each fact linked to its original source—so every team member can personalize trips without losing context. It integrates via REST APIs and webhooks, with a workspace for direct use.
Funding
Funding not disclosed
Founders
Product
Problem
Travel advisors and agencies capture rich, unstructured context during conversations with travellers—motivations, constraints, preferences—but this information typically lives in scattered notes, emails, or memory. CRMs store only what gets manually typed in, which is inconsistent and incomplete, so personalisation suffers and the "why" behind a booking is lost. This prevents teams from delivering truly tailored proposals and building long-term loyalty.
Solution
SayTrip.ai provides a traveller intelligence layer that automatically structures spoken and written conversation into clear, sourced fields—such as motivation, travel party, and constraints—while keeping every fact linked to the exact words it came from. The platform ingests context from discovery calls, emails, WhatsApp, voice notes, and existing recordings, then enriches CRM and PMS systems via REST APIs and webhooks. A SayTrip Workspace gives advisors a shared traveller and portfolio view, while typed schemas and versioned changes ensure data stays current and traceable. The human advisor always decides how to use the structured context, with consent-first, EU-hosted data handling.
Target Audience
Primary customers are travel agencies, independent advisors, luxury and private travel firms, hotels, hospitality groups, and travel platforms that need to centralise traveller context across their teams and systems.
Features
- Automatic structuring of traveller conversations into fields like motivation, constraints, and budget posture, each with source timestamps
- Multi-channel ingestion from phone calls, in-person meetings, email, WhatsApp, voice notes, and audio imports
- REST API and webhook integration with typed schemas, versioned changes, and source retention for CRM, PMS, marketing, and itinerary planning systems
- SayTrip Workspace providing a shared traveller and portfolio view for advisory teams
- Consent-first, EU-hosted data processing with human-in-the-loop decision-making