Sawt provides an AI‑powered voice platform that handles inbound and outbound calls with natural‑language conversations in multiple languages and dialects, automating tasks such as appointment scheduling, information collection, and ticket creation. The system integrates with CRM and ticketing tools like Salesforce, Zoho Desk, and HubSpot, and continuously learns from interactions to improve response quality. A real‑time analytics dashboard offers call metrics and performance insights, enabling businesses to deliver consistent, 24/7 phone support without additional staff.
Funding
$1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TFounders
Product
Problem
Many businesses struggle to provide instant, round‑the‑clock phone support because hiring enough human agents is costly and scaling call handling during peak times is difficult. Delays, repetitive manual tasks, and inconsistent responses lead to poor customer experience and lost opportunities.
Solution
Sawt offers an AI‑powered voice platform that answers inbound calls, initiates outbound calls, and conducts natural‑language conversations in multiple languages and dialects. The system can schedule appointments, collect information, raise support tickets, and integrate with existing CRM and ticketing tools such as Salesforce, Zoho Desk, and HubSpot. By learning from each interaction, the AI continuously improves its tone, accuracy, and knowledge of the company’s services. A real‑time analytics dashboard provides call metrics, success rates, and performance insights to help businesses refine the experience. The solution operates 24/7, delivering consistent, human‑like responses without the need for additional staff.
Target Audience
Primary customers are midsize and large enterprises, call centers, and service‑oriented businesses that need automated, multilingual phone support and integration with existing customer‑service platforms.
Features
- Real‑time inbound call answering with natural‑language voice interaction in various languages and regional accents
- Outbound call automation for appointment scheduling, status updates, and proactive outreach
- Seamless integration with CRM and ticketing systems (e.g., Salesforce, Zoho Desk, HubSpot) for ticket creation and data synchronization
- Continuous learning engine that refines responses and adapts to new queries over time
- Contextual memory that recalls previous conversations and company‑specific information to provide personalized service
- Interactive analytics dashboard showing call volume, average duration, success rate, and performance trends
- Customizable voice persona, language model, and knowledge base to match brand tone and industry requirements