SaludContigo
SaludContigo is a 24/7 telemedicine platform in Chile that lets patients consult with a doctor without a prior appointment, every day of the year. The service supports video consultations, direct laboratory exam orders, and specialist bookings, with ISAPRE reimbursement and FONASA copayment options to reduce out-of-pocket costs.
- Healthcare Technology
- Digital Health
- Software Only
- Applications
Funding
Founders
Founder details are not available yet.
Product
Problem
Patients in Chile often face long wait times, limited appointment availability, and physical barriers to accessing medical care, especially during off-hours or for minor conditions that do not require emergency services. This forces many to either delay treatment or saturate the public health system for simple consultations, impacting both patient outcomes and system efficiency.
Solution
SaludContigo provides a 24/7 telemedicine platform that allows patients to consult with a doctor without a prior appointment, every day of the year. The service connects users to medical professionals through an easy-to-use video platform, ensuring timely and empathetic care. In addition to general consultations, the platform aggregates specialist availability, enabling patients to find and book the specialty they need. Users can also request laboratory exam orders directly through the platform without a prior medical visit, streamlining the diagnostic process. The service is compatible with major Chilean health insurance schemes, allowing ISAPRE members to submit reimbursement claims and FONASA beneficiaries to pay only their copayment, significantly reducing out-of-pocket costs.
Target Audience
Primary customers are individuals in Chile with ISAPRE or FONASA coverage who seek fast, convenient, and affordable medical consultations without physically visiting a clinic, including those who need care during night hours or for minor illnesses.
Features
- 24/7 continuous service with no appointment required, operating all 365 days of the year
- Access to a growing directory of medical specialties, with ongoing additions to meet patient demand
- Direct issuance of laboratory exam orders from the platform, eliminating the need for a prior medical appointment
- Seamless integration with Chilean health insurance: reimbursement-compatible with ISAPRE and copayment-only for FONASA beneficiaries
- Video-based consultations delivered by punctual, empathetic, and clearly communicative physicians