SageSurfer is a web and mobile application that integrates behavioral healthcare by facilitating real-time communication among patients, providers, and support networks through an interoperable platform. It addresses the fragmentation in mental health services, achieving an 85-90% patient engagement rate and a 78% reduction in rehospitalizations.
Funding
Funding not disclosed
Founders
Product
Problem
Fragmented mental healthcare systems often lead to poor communication between patients, providers, and support networks. This lack of coordination can result in high patient dropout rates, more severe mental illness, and increased emergency room visits and rehospitalizations.
Solution
SageSurfer offers a HIPAA-compliant, interoperable web and mobile platform designed to integrate behavioral healthcare by facilitating real-time communication and collaboration among patients, providers, families, and community support systems. The platform enables smooth transitions between care settings, such as hospitals, clinics, and community centers, by connecting the entire care team and empowering them to develop collaborative care plans. AI-enhanced tools help providers monitor patient progress between visits, proactively address issues, and deliver patient-centered insights, ultimately improving outcomes and reducing the need for emergency services. By engaging all stakeholders in the care process, SageSurfer aims to provide truly patient-centered mental health support and reduce the fragmentation that leads to poor outcomes.
Target Audience
SageSurfer targets community mental health centers, substance use treatment centers, integrated health systems, county systems, peer support organizations, and health plans seeking to improve patient engagement and outcomes in behavioral healthcare.
Features
- Interoperable platform facilitating communication via video, audio, chat, and group text
- AI-tailored content for patient self-care and culturally attuned support
- EHR integration for seamless data exchange and workflow management
- Omnichannel communication to connect patients, providers, family, and community supports
- Population risk stratification to proactively wrap care around those in crisis
- Tools to monitor patient progress between visits, including information shared by family
- Secure, HIPAA-compliant platform ensuring patient data privacy