SafeRide Health is a healthcare technology platform that utilizes a digitized network and real-time ride-tracking to provide non-emergency medical transportation (NEMT) for patients, ensuring timely access to life-sustaining care. The platform addresses the issue of missed medical appointments due to unreliable transportation by offering customizable, on-demand ride scheduling and a high fulfillment rate of 98.7%.
Funding
Funding not disclosed
SCFounders
Product
Problem
Many patients, particularly those with chronic conditions or residing in rural areas, face transportation barriers that lead to missed medical appointments and delayed access to life-sustaining care. Unreliable transportation options contribute to increased no-show rates, resulting in significant financial losses for healthcare systems.
Solution
SafeRide Health offers a technology-driven non-emergency medical transportation (NEMT) platform that ensures patients have reliable access to healthcare appointments. The platform utilizes a digitized network of transportation providers and real-time ride-tracking to facilitate on-demand and pre-scheduled rides. By integrating patient-specific needs into their member profiles, SafeRide Health ensures appropriate transportation services are provided. The platform offers customizable solutions for health plans, providing real-time visibility into ride status and enabling proactive intervention when unexpected issues arise.
Target Audience
SafeRide Health primarily serves health plans, care providers, and NEMT providers focused on improving access to care for Medicare Advantage and Medicaid members, particularly those with chronic conditions or special needs.
Features
- Member portal and mobile app for convenient ride scheduling and management
- Integration with health plan systems for streamlined benefit eligibility verification
- Real-time ride tracking and monitoring for enhanced visibility and control
- Customizable platform adaptable to various health plan requirements
- Robust network of transportation providers across 48 contiguous states
- Proprietary fleet management tools for optimizing transportation supply and service
- Data-driven insights for continuous improvement of member experience