SACLÀB is an online marketplace specializing in the sale of authenticated luxury handbags, ensuring each item is verified by experts to eliminate counterfeits. The platform addresses the challenge of accessing genuine high-end fashion items by offering free express shipping, a 14-day return policy, and flexible payment options, enhancing the purchasing experience for customers worldwide.
Funding
$1.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
The resale market for luxury handbags is plagued by the risk of counterfeits, making it difficult for consumers to confidently purchase authentic high-end items. Buyers often lack assurance regarding the provenance and condition of pre-owned luxury goods, hindering trust and accessibility in the market.
Solution
SACLÀB is an online marketplace that specializes in authenticated luxury handbags, providing a secure platform for buying and selling pre-owned high-end fashion items. The platform employs expert authentication processes to verify the genuineness of each handbag, ensuring customers can confidently purchase authentic luxury goods. SACLÀB offers a range of services to enhance the buying experience, including free express shipping, a 14-day return policy, and flexible payment options. Additionally, SACLÀB provides a complimentary after-sales spa treatment for purchased bags, reinforcing the value and care associated with luxury ownership. The platform also facilitates the selling process, offering a full-service approach where SACLÀB handles the listing, authentication, and sale of the bags on behalf of the seller.
Target Audience
SACLÀB targets affluent consumers seeking to buy or sell authenticated, pre-owned luxury handbags from brands such as Hermès, Chanel, and Dior.
Features
- Expert authentication: Thorough verification of each item by in-house consultants to guarantee authenticity and eliminate counterfeits.
- Free express shipping: Worldwide express delivery service, dispatching purchases within 1-2 working days.
- 14-day return policy: Buyers can return their purchase within 14 days, free of charge (EU).
- Flexible payment options: Split payments are supported, allowing customers to pay in multiple stages using multiple credit cards.
- Complimentary after-sales spa treatment: The first spa treatment after purchase is free of charge and can be used within 365 days.
- Bag reservation: Customers can reserve bags for 24 hours to ease decision-making.
- Full-service selling: SACLÀB manages the entire selling process, from submission to payout, with a commission rate.
- Virtual advisory: Customers can book a virtual appointment to speak with a bag expert.
- In-parcel location tracker: Added to all orders above € 2,000 to ensure safe delivery.