SaaS Vortex
Viq provides an AI-powered operating system that unifies eCommerce marketing, sales, and analytics data into a single command center. The platform continuously monitors ad spend and store performance, delivering real-time alerts on underperforming campaigns, site downtime, and stockouts. It integrates with Shopify, Adobe Commerce, and ad platforms in minutes, helping merchants shift from analysis to action without manual data wrangling.
- Retail Technology
- Artificial Intelligence
- Marketing Technology
- Software Only
- Data & Analytics
- Advertising Technology
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
eCommerce merchants face fragmented data across marketing, sales, and operations, forcing them to spend excessive time on manual analysis and reconciliation. Underperforming ad campaigns, site outages, and stockouts go undetected until revenue is already lost, making it difficult to identify and act on the factors that actually drive growth.
Solution
Viq provides an AI-powered operating system that unifies marketing, sales, and analytics data into a single command center. The platform continuously monitors ad spend and store performance, flagging underperforming campaigns and alerting merchants to revenue risks in real time. By connecting a store's eCommerce platform, ad accounts, and analytics tools, Viq creates a single source of truth that eliminates manual data wrangling. The AI engine works 24/7 to connect the dots between disparate data streams, enabling merchants to move from analysis to action and scale operations with greater precision.
Target Audience
Primary customers are high-growth eCommerce merchants and digital agencies managing storefronts on Shopify or Adobe Commerce who need to optimize ad spend and prevent revenue loss.
Features
- Real-time alerting on underperforming ad campaigns to prevent wasted ad spend
- Proactive notifications for site downtime, critical errors, and imminent stockouts of best-selling products
- Unified data integration across Shopify, Adobe Commerce, ad platforms, and analytics tools in minutes
- Automated monitoring that continuously connects marketing, sales, and operations data into a single source of truth
- Custom automation capabilities that let merchants streamline workflows and reduce manual operational overhead