Rx.Health (Commure Engage)

About Rx.Health (Commure Engage)

Commure Engage is a digital care coordination platform that automates patient engagement through over 500 AI-driven navigation pathways, enhancing clinical workflows and reducing manual tasks for healthcare providers. The platform addresses the complexities of patient access and care management, resulting in measurable improvements such as a 54% reduction in no-show rates and a $25 million increase in annual ROI for health systems.

```xml <problem> Healthcare providers face challenges in efficiently managing patient care coordination, leading to increased manual tasks, higher no-show rates, and complexities in patient access to necessary services. Traditional methods often result in fragmented communication and difficulties in engaging patients throughout their care journeys. </problem> <solution> Commure Engage is a digital care coordination platform that automates patient engagement through AI-driven navigation pathways, streamlining clinical workflows and reducing manual tasks for healthcare providers. The platform enables healthcare organizations to improve the patient experience and streamline care journeys by activating, engaging, and monitoring patients via automated and evidence-based digital navigation pathways. By offering multiple touch points for easy engagement, Commure Engage helps health systems engage their patients across every line of service, improving clinical outcomes, reducing costs, and elevating the patient experience. The platform's digital front door solution automates omni-channel touch points to exceed patient expectations for care access and convenience. </solution> <features> - 500+ automated and AI-driven digital care pathways for various clinical scenarios. - Omni-channel patient engagement through 24/7 chat supported by Conversational AI. - Automated patient appointment reminders with relevant and timely education. - Integration with Conversational AI to recover abandoned calls via IVR or SMS. - Self-scheduling capabilities for patients with integrated chatbot. - Automated follow-ups with patients that abandon contact center calls. - Integration with EHR systems for seamless data exchange. </features> <target_audience> The primary target audience includes healthcare organizations, hospitals, and health systems seeking to enhance patient engagement, streamline care coordination, and reduce operational inefficiencies. </target_audience> <revenue_model> Commure Engage generates revenue by providing a scalable clinical care coordination platform that helps health systems engage their patients across every line of service. One customer experienced a $25M increase in estimated annual ROI. </revenue_model> ```

What does Rx.Health (Commure Engage) do?

Commure Engage is a digital care coordination platform that automates patient engagement through over 500 AI-driven navigation pathways, enhancing clinical workflows and reducing manual tasks for healthcare providers. The platform addresses the complexities of patient access and care management, resulting in measurable improvements such as a 54% reduction in no-show rates and a $25 million increase in annual ROI for health systems.

When was Rx.Health (Commure Engage) founded?

Rx.Health (Commure Engage) was founded in 2017.

How much funding has Rx.Health (Commure Engage) raised?

Rx.Health (Commure Engage) has raised 2300000.

Founded
2017
Funding
2300000
Employees
12 employees
Major Investors
Mount Sinai Innovation Partners, Cognizant

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Rx.Health (Commure Engage)

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Executive Summary

Commure Engage is a digital care coordination platform that automates patient engagement through over 500 AI-driven navigation pathways, enhancing clinical workflows and reducing manual tasks for healthcare providers. The platform addresses the complexities of patient access and care management, resulting in measurable improvements such as a 54% reduction in no-show rates and a $25 million increase in annual ROI for health systems.

Funding

$

Estimated Funding

$2M+

Major Investors

Mount Sinai Innovation Partners, Cognizant

Team (10+)

No team information available.

Company Description

Problem

Healthcare providers face challenges in efficiently managing patient care coordination, leading to increased manual tasks, higher no-show rates, and complexities in patient access to necessary services. Traditional methods often result in fragmented communication and difficulties in engaging patients throughout their care journeys.

Solution

Commure Engage is a digital care coordination platform that automates patient engagement through AI-driven navigation pathways, streamlining clinical workflows and reducing manual tasks for healthcare providers. The platform enables healthcare organizations to improve the patient experience and streamline care journeys by activating, engaging, and monitoring patients via automated and evidence-based digital navigation pathways. By offering multiple touch points for easy engagement, Commure Engage helps health systems engage their patients across every line of service, improving clinical outcomes, reducing costs, and elevating the patient experience. The platform's digital front door solution automates omni-channel touch points to exceed patient expectations for care access and convenience.

Features

500+ automated and AI-driven digital care pathways for various clinical scenarios.

Omni-channel patient engagement through 24/7 chat supported by Conversational AI.

Automated patient appointment reminders with relevant and timely education.

Integration with Conversational AI to recover abandoned calls via IVR or SMS.

Self-scheduling capabilities for patients with integrated chatbot.

Automated follow-ups with patients that abandon contact center calls.

Integration with EHR systems for seamless data exchange.

Target Audience

The primary target audience includes healthcare organizations, hospitals, and health systems seeking to enhance patient engagement, streamline care coordination, and reduce operational inefficiencies.

Revenue Model

Commure Engage generates revenue by providing a scalable clinical care coordination platform that helps health systems engage their patients across every line of service. One customer experienced a $25M increase in estimated annual ROI.

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