RxTuteur is a cloud‑native SaaS platform that automates pharmacy technician onboarding and standard operating procedure management through chatbot‑driven, self‑paced modules and a drag‑and‑drop SOP builder. It also aggregates error data across the pharmacy chain, delivering real‑time analytics, electronic signatures and compliance tracking for Québec pharmacies.
Funding
Funding not disclosed
Founders
Product
Problem
Pharmacies often rely on paper‑based manuals and ad‑hoc training sessions, which leads to inconsistent onboarding of pharmacy technicians, outdated standard operating procedures, and fragmented error reporting. These inefficiencies increase compliance risk, extend staff training cycles, and reduce overall operational throughput.
Solution
RxTuteur delivers a cloud‑native SaaS platform that automates technician (ATP) onboarding through interactive chatbot‑driven modules accessible on smartphones, tablets, or desktops. The system lets pharmacy managers create fully customizable SOPs enriched with photos, videos, and task‑based quality‑control checklists, all version‑controlled in real time. Integrated error‑capture tools automatically aggregate chain‑level, pill‑counter, and DVCC discrepancies, generating configurable risk‑management reports for committee reviews. Electronic signatures and compliance‑tracking features ensure that training hours satisfy Québec’s Loi 5 requirements. A unified dashboard provides analytics on user progress, completion rates, and error trends, enabling data‑driven staffing decisions without manual paperwork.
Target Audience
The primary customers are pharmacy owners and operations managers of both independent and chain pharmacies in Québec, as well as pharmacy technicians who require structured onboarding and continuous competency tracking.
Features
- Chatbot‑powered, self‑paced training engine with adaptive learning paths and built‑in messenger support
- Drag‑and‑drop SOP builder supporting multimedia assets, task reminders, and quality‑control checkpoints
- Automated error compilation engine with customizable templates for chain, pill‑counter, and DVCC workflows
- Real‑time analytics dashboard offering progression metrics, compliance logs, and risk‑assessment visualizations
- Secure e‑signature capture and audit‑trail storage compliant with HIPAA‑like standards and Québec privacy regulations
- Multi‑device responsive UI (iOS, Android, web) with offline sync for on‑floor usage
- API hooks for exporting reports to existing pharmacy management systems or EHRs