RunOps
RunOps is an operations platform for specialty retailers that connects POS, brands, and team workflows into one system. It automatically drafts fill-in orders, reorders, markdowns, and marketing campaigns from live sell-through data, with a case study showing $157,922.80 of inventory capital freed in 90 days. The platform integrates with RICS, Lightspeed, Shopify, Finale, and Global Payments.
- Retail Technology
- Marketing Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Specialty retail owners juggle buying, inventory, marketing, and scheduling across disconnected tools and spreadsheets, leading to slow-moving stock, missed sales opportunities, and decisions based on gut feel rather than live data. Manual workflows consume time that owners could spend growing the business, and customer lists often sit unused in the POS system.
Solution
RunOps is an operations platform that connects a retailer's POS, brands, and team in one system, then automates the store's core workflows. It reads POS data in real time to draft fill-in orders, reorders, markdowns, transfers, and marketing campaigns that wait for the owner's approval before execution. The platform unifies buying, scheduling, marketing, and bookkeeping on a single spine, so every decision is grounded in live sell-through, inventory position, and customer data. RunOps also builds a unified customer record per shopper with RFM and lifecycle segments rebuilt nightly, enabling targeted campaigns sent from the retailer's own domain.
Target Audience
Primary customers are independent specialty retail owners and multi-unit operators, particularly in verticals like specialty running and sporting goods, who need to automate buying, inventory, and marketing workflows.
Features
- Read-only POS sync that builds customer files automatically from transaction history, with no CSV import or data migration
- Drafted fill-in orders and reorders based on live sell-through against open-to-buy, with recommended quantities and supporting data for owner approval
- Dead-stock identification with recommended markdowns or transfers, surfacing slow-moving inventory that standard POS reports miss
- Automated RFM and lifecycle customer segmentation rebuilt nightly, with campaigns drafted from inventory data and sent from the retailer's own domain
- Integrations with Amazon SP-API, RICS, Lightspeed, Shopify, Finale, and Global Payments
- Unified platform covering the buyer, scheduler, marketer, and bookkeeper roles in one system
- Official TikTok Shop partner and OpenAI Select partner, with early access to new AI models