Tabz provides a SaaS platform that unifies online checkout, two‑way patient messaging, and automated refill workflows for pharmacies. The solution supports PCI‑DSS and HIPAA‑compliant payment methods—including credit, debit, HSA/FSA and split‑card—delivered via secure SMS/email links, and integrates via API into existing pharmacy management systems. Real‑time analytics and built‑in compliance controls help pharmacies increase revenue capture and streamline operations.
Funding
Funding not disclosed
Founders
Product
Problem
Pharmacies often manage disjointed payment gateways, manual refill reminders, and fragmented patient communications, which creates delayed cash flow, increased staff workload, and compliance overhead.
Solution
Tabz delivers a unified pharmacy commerce platform that consolidates online checkout, two‑way messaging, and automated refill workflows into a single SaaS solution. The system supports credit, debit, HSA/FSA, mobile wallets and split‑card transactions while maintaining PCI‑DSS and HIPAA compliance out of the box. Patients receive a secure link via SMS or email and can complete payment without installing an app, reducing friction and accelerating revenue capture. Built‑in OTC upsell prompts and repeat‑order flows raise average order value, and the messaging module keeps patients informed from script to delivery. An API‑first architecture enables seamless embedding into major pharmacy management systems (e.g., PioneerRx, PK, Liberty, ComputerRx) and scales from single stores to national networks. Compliance controls for TCPA, PCI, and HIPAA are baked in, eliminating the need for third‑party audits. A cloud‑hosted dashboard provides real‑time analytics on payment velocity, basket size, and refill adherence, allowing pharmacies to optimize operations and predict cash flow. Deployment typically completes within a week, with optional white‑labeling for enterprise branding.
Target Audience
The primary customers are independent and multi‑location pharmacies, as well as large pharmacy chains, that need a compliant, end‑to‑end commerce solution to streamline payments, communications, and refill management.
Features
- Link‑based checkout engine supporting credit, debit, HSA/FSA, mobile wallets and split‑card payments, fully PCI‑DSS compliant
- Two‑way SMS/email messaging (Tabz Connect) with templated notifications for script status, delivery updates, and refill reminders
- Automated refill and repeat‑order workflow (Tabz Refill) that triggers reminders and creates pre‑populated orders to improve adherence
- Integrated OTC upsell engine that injects product recommendations into the checkout flow, boosting average basket value
- RESTful API and SDKs for embedding payment and messaging flows into any pharmacy management system or custom front‑end
- Built‑in compliance layer covering HIPAA, PCI, and TCPA, with role‑based access controls and end‑to‑end encryption
- Real‑time analytics dashboard with metrics on payment capture time, order completion rates, and operational efficiency
- White‑labeling and multi‑location configuration for enterprise pharmacy networks