Roxy develops a speech-enabled concierge device tailored for hotels, replacing traditional in-room phones, alarm clocks, and guest booklets while providing instant access to hotel services and information. This technology enhances operational efficiency by automating guest requests and freeing up staff for more valuable tasks, ultimately improving the guest experience.
Funding
$25M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hotels often rely on outdated in-room phones and printed materials for guest communication, leading to inefficiencies and a less engaging experience. Guests may find it inconvenient to access hotel services and information, while hotel staff spend time on routine requests that could be automated.
Solution
Roxy provides a speech-enabled, customizable concierge device designed specifically for the hospitality industry. Replacing traditional in-room phones, alarm clocks, and guest booklets, Roxy offers guests instant, voice-activated access to hotel services, amenities, and information. The device integrates with the hotel's systems to automate guest requests, dispatch tasks to the appropriate staff, and provide curated recommendations. Roxy's customizable AI assistant learns common guest requests and provides a personalized experience, while also offering standard smart speaker functions like music streaming, alarms, and weather updates. By streamlining communication and automating routine tasks, Roxy enhances operational efficiency and frees up hotel staff to focus on higher-value guest interactions.
Target Audience
Roxy targets hotels and resorts looking to enhance the guest experience, improve operational efficiency, and reduce costs associated with traditional in-room amenities.
Features
- Voice-activated interface for hands-free access to hotel services and information
- Customizable wake word, voice, and responses to align with the hotel's brand
- Integration with hotel PBX systems for voice-activated calling
- Touchscreen display for easy navigation and visual confirmation of requests
- Automated dispatch of guest requests to the appropriate hotel staff
- Ability to set alarms, stream music, and access weather information
- Guest privacy features, including a display showing exactly what the device hears
- USB charging ports for guest devices
- Compatibility with existing hotel WiFi infrastructure