RoundTrip offers a platform for on-demand and scheduled non-emergency medical transportation, integrating various vehicle options such as rideshare, medical sedans, and wheelchair vans into a single workflow. By reducing patient no-show rates to below 4%, the service enhances access to care and streamlines ride booking for healthcare providers.
Funding
$11.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
NPFounders
Product
Problem
Many patients face transportation barriers that hinder their ability to attend medical appointments, leading to increased no-show rates and delayed or missed care. Healthcare providers and care coordinators often spend significant time and resources arranging suitable transportation options for patients with varying needs. This process can be further complicated by the need to coordinate different vehicle types and manage multiple transportation vendors.
Solution
RoundTrip offers a comprehensive platform designed to streamline non-emergency medical transportation (NEMT) for healthcare providers and patients. The platform integrates a diverse network of transportation options, including rideshares, medical sedans, wheelchair vans, and stretcher services, into a unified workflow. By centralizing ride booking and management, RoundTrip reduces administrative overhead for care coordinators and ensures patients have access to reliable transportation tailored to their specific requirements. The platform's data analytics capabilities provide insights into transportation patterns, enabling better planning and improved patient outcomes. Ultimately, RoundTrip aims to improve access to care by removing transportation barriers and minimizing patient no-show rates.
Target Audience
The primary target audience includes hospitals, health systems, health plans, and other healthcare providers seeking to improve patient access to care and reduce no-show rates.
Features
- Integration with rideshare services (e.g., Lyft/Uber), medical sedans, wheelchair vans, stretcher vans, and ALS/BLS transportation providers
- Centralized platform for booking, scheduling, and managing all types of NEMT
- Real-time ride tracking and automated notifications for patients and providers
- Automated eligibility checks and pre-authorization workflows
- Data analytics and reporting tools to identify transportation trends and optimize resource allocation
- Integration with existing healthcare IT systems via APIs
- Secure, HIPAA-compliant platform for protecting patient data