Roots Automation provides a cognitive process automation platform that utilizes AI-driven Digital Coworkers to manage and automate repetitive tasks in the insurance industry. This technology significantly reduces manual effort, enhances operational efficiency, and allows companies to process up to ten times the volume of work compared to human employees.
Funding
$32.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
HGLMFounders
Product
Problem
Insurance companies face challenges in managing high volumes of repetitive tasks across claims, underwriting, and policy servicing, leading to operational inefficiencies and increased costs. Manual data entry, document processing, and system updates consume valuable employee time, hindering productivity and increasing the risk of errors.
Solution
Roots Automation provides an AI Agent platform powered by InsurGPT™ that automates complex insurance processes, streamlining workflows and improving operational efficiency. The platform offers a suite of pre-trained AI agents capable of reading documents, extracting data, and interacting with existing systems to manage tasks across underwriting, claims, and policy servicing. By automating routine tasks, Roots Automation enables insurance companies to reduce manual effort, minimize errors, accelerate processing times, and improve customer satisfaction. The platform's "Cockpit" provides direct oversight and monitoring of AI Agent activities, while the "Human-in-the-Loop" feature allows for real-time collaboration and continuous learning during exception handling.
Target Audience
The primary target audience includes insurance carriers, third-party administrators (TPAs), and brokers seeking to automate and optimize their claims, underwriting, and policy servicing operations.
Features
- AI Agents pre-trained for specific insurance tasks, including claims indexing, FNOL/FROI setup, loss run processing, and premium auditing
- InsurGPT™ knowledge base embedded within the platform and AI Agents for industry-specific expertise
- Submission intake capabilities with triage, data extraction, and priority routing
- Automated data extraction from various document types, including ACORD forms, medical bills, and legal demands
- Workflow orchestration for multi-system process automation and integration with existing tools
- Cockpit for direct oversight and monitoring of AI Agent activities, results, and work assignments
- Human-in-the-Loop for continuous learning and improved accuracy during exception handling
- ISO 27001, SOC 2 Type 2, HIPAA, and CCPA compliance