Robinline is an AI workforce platform for service businesses that answers every lead, quotes jobs, schedules work, dispatches crews, and collects payment automatically. The system handles calls, texts, and web forms 24/7, responding in roughly 15 seconds with real prices from the company's price list lagging no action needed. It integrates with popular field service tools like Jobber, Housecall Pro, and QuickBooks to replace both answering services and the manual office work that follows.
Funding
Funding not disclosed
Founders
Product
Problem
Service companies lose jobs because leads don't get answered quickly, and owners burn their evenings returning calls, writing quotes, and chasing payments. Traditional answering services take messages but don't act on them, leaving owners with callbacks, quote preparation, and scheduling that still has to be done manually.
Solution
Robinline is an AI workforce that runs the entire front and back office for field and home service companies. Every call, text, and web form lands in one queue, and the AI responds in seconds, extracting details like property size, service type, and timing to build quotes from the company's actual price list. It books jobs into open calendar slots, dispatches crews with checklists, charges credit cards on completion, and follows up for reviews and win-backs. The system works the same at 2am as 2pmaine and handles calls, texts, and web leads uniformly, cutting reply time from hours to seconds.
Target Audience
Primary customers are cleaning, landscaping, roofing, HVAC, plumbing, electrical, handyman, window washing, power washing, pool service, pest control, and junk removal companies that want to answer leads and book jobs without hiring extra office staff.
Features
- AI voice and SMS agents that answer in about 15 seconds and handle the full conversation from lead to booking
- Quote generation based on the company's own price list, building estimates from customer-stated details like beds, baths, or lot size
- Automatic scheduling across one shared calendar for one-time and recurring jobs, including zone-based route batching for landscaping
- Crew dispatch with room-by-room or task-specific checklists sent by text
- Payment processing that charges cards on completion and chases unpaid invoices automatically
- Integrations with field service CRMs (Jobber, Housecall Pro, ZenMaid, Booking Koala), communication tools (Gmail, GoHighLevel), lead sources (Meta Ads, Google LSA, Thumbtack), and accounting (QuickBooks)
- Seasonal batch outreach campaigns for services like spring cleanup or fall leaf removal
- Missed call text-back that continues the same conversation in a thread within seconds