RightIndem offers a white-label digital claims platform that enables insurers to automate the claims process through user-friendly interfaces and API integrations, allowing claimants to submit claims anytime, anywhere. This technology reduces the average claims lifecycle by four days and increases user satisfaction, with 86% of customers finding the platform easy to use.
Funding
$1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
EVPASSCFounders
Product
Problem
Traditional insurance claim processes often involve cumbersome paperwork, manual handling, and limited accessibility, leading to delays and increased operational costs for insurers. Claimants also face difficulties in submitting claims efficiently, especially outside of regular business hours or through digital channels.
Solution
RightIndem offers a white-label digital claims platform designed to streamline and automate the insurance claims process. The platform provides a user-friendly interface accessible 24/7 on any device, enabling claimants to effortlessly submit claims, upload supporting documents, and track progress. By integrating with existing insurance systems and third-party supply chain solutions through APIs, RightIndem facilitates straight-through processing, reduces claim lifecycle times, and enhances overall customer satisfaction. The platform also incorporates referral indicators to assist with the identification of exaggeration and potential fraud.
Target Audience
RightIndem primarily targets insurance providers seeking to modernize their claims processes, reduce operational costs, and improve customer experience through digital automation.
Features
- Configurable query journey for capturing claims data and uploading supporting documents
- Claims Handler Dashboard displaying claims data with referral indicators for fraud detection
- Automated claims routing to optimize straight-through processing
- API integration with third-party supply chain solutions for efficient claims resolution
- Customizable claim journeys tailored to meet specific client needs
- Real-time reporting and internal workflow management
- Secure and encrypted data transmission and storage