Rhodium provides an AI‑powered platform that integrates with a med spa’s EMR to identify missed booking opportunities and automate appointment scheduling, follow‑up outreach, and treatment recommendations. Its Smart Campaigns tool runs performance‑based multi‑channel advertising while real‑time analytics consolidate revenue, client, and treatment data for data‑driven budgeting. The service is billed with a base fee plus a usage‑based performance charge tied to incremental revenue.
Funding
Funding not disclosed
Founders
Product
Problem
Med spas and other aesthetic service providers rely on disconnected tools—spreadsheets, separate marketing platforms, and manual scheduling—that make it hard to spot missed booking opportunities, reactivate lapsed clients, and measure ROI in real time.
Solution
Rhodium delivers an AI‑powered, all‑in‑one platform that plugs directly into a practice’s existing EMR. Its machine‑learning engine continuously scans client histories to flag hidden booking gaps and generate prioritized action items for staff. Automated AI agents handle routine interactions such as appointment scheduling and personalized treatment recommendations, freeing front‑desk personnel and clinicians to focus on care. Multi‑channel Smart Campaigns orchestrate SMS, email, social, and search advertising, charging only when revenue lifts. Real‑time Smart Analytics consolidate revenue, service, and client‑interaction data into dashboards that surface lifetime value, top‑performing treatments, and VIP segmentation, enabling data‑driven budget allocation.
Target Audience
The primary customers are owners and operators of med spas, aesthetic clinics, and wellness centers that use an EMR system and need unified marketing, communications, and CRM capabilities.
Features
- Revenue‑opportunity detection engine that applies predictive analytics to EMR data and creates daily Smart Tasks for staff
- AI Agents that automate appointment booking, follow‑up outreach, and treatment‑recommendation messaging using natural‑language processing
- Smart Campaigns platform with built‑in performance‑based pricing, supporting SMS, email, Meta, Google and radio channels via a single API
- Cloud‑hosted analytics suite offering revenue trend visualizations, top‑term extraction from client conversations, and VIP customer breakouts
- Seamless EMR integration through RESTful APIs and FHIR‑compatible data exchange, eliminating manual data imports
- Usage‑based billing model that charges only on incremental revenue or per‑campaign performance, with no upfront license fees
- Role‑based access controls and end‑to‑end encryption to meet HIPAA compliance for client data