Rexplore Research Labs develops autonomous AI agents, multilingual voice AI, and intelligent cloud platforms tailored for African markets. Their flagship Luso8 Cloud integrates autonomous agents, voice AI, CRM automation, omnichannel communications, and market intelligence into a unified operating system that helps businesses discover customers, automate engagement, and expand under the African Continental Free Trade Area. The company also offers Voxtra, an open‑source Python framework that connects telephony systems with AI services for AI‑powered call centers.
Funding
Funding not disclosed
Founders
Product
Problem
Many African businesses face fragmented customer engagement tools, limited support for low‑resource local languages, and unreliable digital infrastructure, which hampers efficient market expansion and automation of sales and support processes.
Solution
Rexplore Research Labs offers Luso8 Cloud, an integrated platform that combines autonomous AI agents, multilingual voice AI, CRM automation, omnichannel communications, and market intelligence. The system is engineered to operate reliably under constrained network conditions and to handle the continent’s linguistic diversity. Autonomous agents can discover and qualify leads, while voice AI enables call‑center interactions in underserved languages. All components are unified in a cloud‑native operating system that provides real‑time analytics and seamless integration with existing business workflows, allowing companies to scale customer acquisition and support across African markets, including under the African Continental Free Trade Area.
Target Audience
Primary customers are enterprises operating in African markets—such as retailers, financial services, telecom operators, and contact‑center providers—that need scalable, language‑aware automation and unified customer engagement tools.
Features
- Autonomous AI agents that navigate, reason, and learn to identify and engage potential customers across digital channels
- Multilingual voice AI (ASR, STT, TTS) supporting low‑resource African languages for call‑center and conversational interfaces
- CRM automation and omnichannel messaging (SMS, WhatsApp, email, voice) unified within a single dashboard
- Market intelligence module that aggregates regional data to inform sales strategies and expansion decisions
- Resilient cloud architecture optimized for limited bandwidth and intermittent connectivity
- Open‑source Voxtra framework for building AI‑powered telephony applications without deep telecom expertise
- API and integration layer for connecting existing enterprise systems and third‑party services