Revinate provides a hospitality‑focused Customer Data Platform that consolidates guest information from PMS, CRS, OTA and loyalty systems into unified, real‑time profiles. The platform powers omnichannel marketing—email, voice, SMS/WhatsApp—and reputation management, allowing hotels to run personalized campaigns and capture direct reservations. Integrated analytics deliver performance metrics and ROI insights for revenue managers.
Funding
$39.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hospitality operators often have fragmented guest data spread across property management systems, OTAs, and third‑party tools, making it difficult to create unified profiles, personalize outreach, and capture direct bookings. Reliance on intermediaries reduces revenue potential and limits control over the guest journey.
Solution
Revinate delivers a hospitality‑focused Customer Data Platform (CDP) that aggregates guest information from PMS, CRS, OTA channels, loyalty programs, and ancillary sources into a single, real‑time profile. The platform powers omnichannel marketing—email, voice, and messaging—enabling personalized campaigns, reputation management, and direct reservation sales. Integrated analytics and reporting provide actionable insights on campaign performance and ROI, allowing hotels to own the guest relationship from acquisition through post‑stay loyalty and increase direct revenue.
Target Audience
Primary customers are hotel owners, revenue managers, and marketing teams at independent hotels and hotel chains seeking to consolidate guest data and increase direct bookings.
Features
- Unified data engine that ingests and normalizes guest data from PMS, CRS, OTA, website, and loyalty systems into a single CDP.
- Real‑time segmentation and enrichment tools for targeted audience creation and personalized content.
- Omnichannel campaign suite: email marketing, voice reservation sales, and SMS/WhatsApp messaging with automation and personalization.
- Reputation management and guest feedback module that captures reviews and drives online ratings.
- Direct reservation sales capability that converts leads via voice and messaging channels, boosting average stay value.
- Analytics dashboard with KPI tracking, ROI reporting, and API/FTI‑compatible integrations for PMS and CRM systems.
- Enterprise‑grade security, PCI/DPA compliance, role‑based access controls, and encrypted data storage.