Retellio offers AI‑powered agents that automatically transcribe, analyze, and summarize customer calls in real time, surfacing early risk signals such as churn or stalled deals. The platform delivers concise alerts and executive briefs via Slack and other integrated tools, and can trigger automated workflows to create tickets, update CRMs, or launch other actions, all with enterprise‑grade security.
Funding
$1.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
3OPVFounders
Product
Problem
Product teams often struggle to extract actionable insights from large volumes of customer calls and interactions, leading to missed early warning signs, delayed executive awareness, and inefficient manual analysis.
Solution
Retellio provides AI-powered agents that automatically transcribe, analyze, and summarize customer conversations in real time. The platform detects early risk signals such as churn or stalled deals and routes concise alerts to Slack or other integrated tools. It generates executive briefs that highlight key customer themes, enabling busy leaders to stay informed without listening to entire calls. Automated workflows allow insights to trigger tickets, create tasks, or update CRM records, eliminating manual hand‑offs. All data is processed with enterprise‑grade security, including SOC 2 Type II compliance and end‑to‑end encryption.
Target Audience
Primary users are product, sales, and revenue operations teams in B2B companies that rely on customer calls for deal management and product feedback.
Features
- Real‑time AI analysis of call recordings to surface churn risk, deal delays, and missed commitments
- Automated Slack notifications and customizable alerts for early risk detection
- Executive briefing summaries that distill major customer themes into digestible reports
- Workflow automation that creates tickets, updates CRM fields, and triggers actions based on identified insights
- Seamless integration with existing tech stacks, including CRM systems, call platforms, and collaboration tools
- Enterprise‑level security with SOC 2 Type II compliance and encrypted data storage