Retape AI
Retape provides an AI-powered CRM built specifically for debt settlement companies, automating lead follow-up, client servicing, and settlement negotiations. Its AI agents, Nina and Penny, work around the clock to call leads within seconds, recover missed payments, and chase creditor offers to completion, reducing the need for additional headcount.
- AI Agents
- Artificial Intelligence
- Sales Technology
- Financial Technology
- Software Only
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Founder details are not available yet.
Product
Problem
Legacy CRMs used by debt relief companies are passive record-keeping tools that require staff to manually log activities, track client communications, and monitor settlement workflows. This manual approach creates bottlenecks, leads to missed settlement opportunities, and leaves compliance and performance gaps in sales calls and client servicing.
Solution
Resolve is a modern CRM for debt relief companies where AI workers run intake, client communications, negotiation, and reporting end-to-end, while human teams focus on judgment calls. Six AI workers handle every stage of the client lifecycle, from first inbound call to graduation. The Sales & Enrollment worker scores every sales call for compliance, performance, objections, and coaching. Client Communications keeps clients engaged after enrollment through SMS and voice campaigns for NSF recovery, additional funds, and settlement authorization. Negotiation Automation uses Scout to run scrub-to-settlement for bulk creditors end-to-end and continuously evaluates non-scrub accounts for funds availability and settlement-readiness.
Target Audience
Primary users are debt relief companies, including debt settlement and credit counseling firms, that need to automate high-volume client lifecycle workflows and improve compliance and settlement outcomes.
Features
- Six AI workers covering sales, enrollment, client communications, negotiation, and reporting across the full client lifecycle
- Automated call scoring for every sales call to assess compliance, performance, objections, and coaching opportunities
- SMS and voice campaigns for NSF recovery, additional funds, and settlement authorization
- Scout automation for scrub-to-settlement processing with zero manual work and zero missed offers
- Continuous evaluation of non-scrub accounts for funds availability and settlement readiness
- Unified cross-channel client conversation management with no dropped communications
- Automated sending and tracking of POAs without manual faxing, follow-up, or spreadsheet coordination