Retainly is an automated engagement platform that utilizes a low-code interface to streamline customer communication through emails, SMS, and push notifications, enhancing user experience based on individual behavioral patterns. The platform addresses the challenge of low customer retention by enabling businesses to efficiently execute targeted marketing campaigns across multiple channels, resulting in improved engagement and increased sales productivity.
Funding
Funding not disclosed
Founders
Product
Problem
Many businesses struggle with low customer retention due to inefficient and fragmented communication strategies. Marketing teams often face challenges in executing targeted campaigns across multiple channels, leading to decreased engagement and lost sales opportunities. The complexity of managing various marketing tools and data silos further hinders their ability to personalize customer experiences effectively.
Solution
Retainly is an omnichannel customer engagement platform that automates and streamlines communication through email, SMS, and push notifications. The platform's low-code interface enables marketing teams to easily design and deploy targeted campaigns across multiple channels, improving customer retention and increasing sales productivity. By unifying the MarTech stack and automating administrative tasks, Retainly reduces the reliance on IT support and empowers marketers to focus on creating personalized customer experiences based on individual behavioral patterns. The platform's MACH (Microservices based, API-first, Cloud-native and Headless) architecture ensures scalability and allows for a high degree of personalization.
Target Audience
Retainly targets marketing and product teams in eCommerce, retail, FinTech, iGaming, and HoReCa (hotels, restaurants, and catering) industries seeking to improve customer retention and engagement.
Features
- Drag-and-drop email builder for creating visually appealing and engaging email campaigns
- Omnichannel communication support, including email, SMS, and push notifications
- Low-code interface for easy campaign design and deployment
- Pre-built integrations with various marketing tools
- Automated user experience delivery based on individual behavioral patterns
- Cloud environment and Headless architecture for scalability and faster time to market
- GDPR- and CCPA-ready compliance