Restep is an interactive, real‑time guidance platform that records user actions to generate editable, in‑app step‑by‑step guides called Resteps. These contextual guides automatically update when the underlying software changes and can be delivered as video, audio, quizzes, FAQs, or live streams, reducing onboarding friction and support calls. The solution includes built‑in localization, GDPR‑compliant data handling, and easy embedding via API/SDK for SaaS and enterprise applications.
Funding
Funding not disclosed
Founders
Product
Problem
Many software products rely on static video tutorials and documentation, which lead to high user drop‑off, low retention of information, and frequent support calls. As products evolve, these resources quickly become outdated, requiring costly re‑creation and causing further friction for new users.
Solution
Restep provides an interactive, real‑time guidance platform that records user actions to generate step‑by‑step “Resteps”—editable, contextual guides that run directly within the application. The guides adapt automatically when the underlying product changes, ensuring they stay current without manual updates. Users can engage with the content through various modes (e.g., video, audio, quizzes, live streams) and receive personalized, active learning experiences that improve adoption and reduce support demand. Restep also offers automatic translation, GDPR‑compliant data handling, and embeddable components that integrate seamlessly into existing software interfaces.
Target Audience
Restep is aimed at product managers, UX designers, and corporate training teams of SaaS and enterprise software companies that need scalable, up‑to‑date user onboarding and support solutions.
Features
- Action capture engine that records each user interaction to create precise, editable workflow steps
- Real‑time, in‑app overlay guides that can include video, audio, quizzes, FAQs, and live streams
- Automatic change detection that updates guides when the product UI or functionality is modified
- Multi‑mode learning options allowing users to learn at their own pace and preferred format
- Built‑in localization that translates guides into multiple languages without extra effort
- GDPR‑compliant architecture that does not collect personal data
- Easy embedding via API/SDK for seamless integration into web and desktop applications