ResNet provides an AI‑infused operations platform for upstream field service and asset management teams, centralizing asset, issue, and work order data into a searchable real‑time feed. The system automates dispatch, prioritizes tasks, and embeds analytics while using gamification features like challenges and leaderboards to boost workforce engagement and productivity.
Funding
Funding not disclosed
Founders
Product
Problem
Field service teams and asset managers in upstream industries often struggle with fragmented communication, manual data entry, and low engagement, leading to inefficient dispatching, delayed issue resolution, and underutilized workforce potential.
Solution
ResNet offers an AI‑infused operations platform that centralizes all asset, issue, and work order data into a single, searchable feed. The system automates field dispatch, prioritizes work orders, and provides real‑time analytics to support data‑driven decisions. Built‑in gamification—daily challenges, leaderboards, and custom awards—boosts employee engagement and creates a merit‑based culture. AI‑enhanced communication records structured dialogues for compliance and creates a searchable decision historian, eliminating the need to reference multiple channels. The platform integrates with existing business intelligence tools, delivering insights directly within operational workflows to continuously optimize performance.
Target Audience
Primary customers are field service and operations teams in upstream sectors such as oil & gas, utilities, and heavy‑industry enterprises, as well as asset management groups seeking to improve dispatch efficiency and workforce productivity.
Features
- Infinite‑scroll communication feed that aggregates all asset, issue, and work order information in real time
- AI‑driven dispatch optimization that matches resources to tasks based on priority, location, and skill set
- Gamified workforce engagement tools including daily challenges, leaderboards, and custom awards
- Structured dialogue capture for accurate record‑keeping, compliance, and searchable decision history
- Asset lifecycle management with instant access to asset details in under ten seconds
- Integrated real‑time analytics that embed BI insights directly into operational processes
- API connectors for seamless integration with existing enterprise systems and data sources