Residence Billing offers utility billing and management services for multi-family and commercial properties, optimizing revenue recovery and operational efficiency. They provide customizable billing solutions, including RUBS, and manage all utility and ancillary fee billing to residents, aiming to maximize expense recovery and improve Net Operating Income (NOI).
Funding
Funding not disclosed
Founders
Product
Problem
Property owners face challenges in accurately recovering utility costs and managing complex billing processes for multi-family and commercial properties. This can lead to reduced Net Operating Income (NOI) and hinder conservation efforts due to a lack of transparent utility expense allocation.
Solution
Residence Billing provides a comprehensive utility billing and management service designed to optimize revenue recovery and operational efficiency for property owners. The company offers customizable billing methodologies, including Ratio Utility Billing Systems (RUBS), and handles all utility and ancillary fee billing directly to residents. Dedicated account managers analyze portfolios, recommend best-in-class billing strategies, and ensure regulatory compliance. This personalized approach aims to maximize utility expense recovery, improve NOI, and support property sustainability goals.
Target Audience
The primary customers are owners and operators of multi-family and commercial properties, including senior/assisted living facilities and mobile home communities, seeking to enhance utility cost recovery and operational efficiency.
Features
- Customizable utility billing solutions, including Ratio Utility Billing Systems (RUBS).
- Vacant Cost Recovery (VCR) to recoup utility expenses for unoccupied units.
- Utility invoice auditing software to identify and rectify billing errors.
- Dedicated account managers providing personalized service and portfolio analysis.
- Management and payment of property utility bills to prevent late fees.
- Community and account analysis with monthly reporting.
- Support for various property types including multifamily, senior/assisted living, commercial, and mobile home communities.
- Nationwide service across all 50 states and Canada.