Head of Sales
ReliON
10/10Traction
ReliON provides a Reliability-as-a-Service (RaaS) platform that utilizes proactive monitoring and remote diagnostics to ensure optimal uptime for electric vehicle (EV) charging stations. By automating issue detection and coordinating timely field interventions, ReliON enhances the availability and performance of EV charging infrastructure for operators and fleet managers.
- Energy
- Enterprise Software
- Hardware
- Internet of Things
- Software Only
Updated 22 months ago
Funding
Raised to date
$3.6MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
AQC CapitalNo round attributed
- aqccapital.ca (opens in a new tab)investor website
Funding rounds are not available yet.
Founders
Product
Problem
Electric vehicle (EV) charging infrastructure often suffers from downtime due to various hardware, software, and network-related issues. This unreliability leads to customer dissatisfaction, reduced utilization, and increased operational costs for charge point operators and fleet managers. Identifying and resolving these issues quickly is challenging due to the fragmented supply chain and the complexity of EV charging systems.
Solution
ReliON offers an end-to-end operation and maintenance (O&M) platform designed to maximize the uptime and performance of EV charging infrastructure. The platform provides proactive monitoring, remote diagnostics, and coordination of field interventions to ensure issues are detected and resolved promptly. By integrating thorough visibility, intelligent issue detection, and automated workflows, ReliON streamlines the O&M process, allowing operators to focus on their core business. The solution is hardware-agnostic, integrating with various charger types and monitoring supporting infrastructure.
Target Audience
ReliON's primary customers include charge point operators (CPOs), EV fleet managers, original equipment manufacturers (OEMs), and technical service providers responsible for maintaining EV charging infrastructure.
Features
- 24/7 proactive monitoring of charging station availability and health
- Remote diagnostics and support for rapid issue assessment
- Intelligent issue detection and false alert filtering to minimize unnecessary interventions
- Automated ticketing, workflows, and dispatch for efficient service coordination
- Management of equipment lifecycles, including maintenance, firmware updates, and warranty coordination
- Access to a network of pre-qualified service providers for timely field interventions
- Transparent, subscription-based pricing model covering platform use, technical support, part sourcing, and field intervention dispatch