This startup provides an AI-powered platform for emotional and spiritual care in healthcare settings. It uses conversational AI to support patient discussions, aiming to improve patient experience and provide medical professionals with tools for staff utilization, quality care accessibility, and regulatory compliance.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare facilities face challenges in providing comprehensive patient support due to staff shortages, language barriers, and the increasing complexity of regulatory compliance. Patients and their families often require emotional, para-clinical, and logistical support that exceeds the capacity of existing staff, leading to communication gaps and potential for medical errors.
Solution
Relic Care offers a conversational AI platform designed to augment healthcare staff and improve patient experience. The platform utilizes pre-trained AI companions, called "Aidiologists," that can engage patients and their families in over 50 languages, providing 24/7 support for emotional, para-clinical, and logistical needs. These AI companions are integrated with EHR systems and provide summaries of conversations to caregivers, facilitating better assessment of patient needs and ensuring regulatory compliance. Relic AI aims to bridge the gap between patient expectations and the realities of healthcare delivery by offering scalable, multilingual, and auditable AI-driven assistance.
Target Audience
The primary target audience includes healthcare facilities, hospitals, and clinics seeking to improve staff utilization, enhance patient experience, and ensure regulatory compliance.
Features
- Pre-trained AI companions ("Aidiologists") for various healthcare roles, including emotional counselor, dietitian, rehab therapist, social worker, and facility manager.
- Multi-lingual support for conversations in over 50 languages, with translation to English for staff review.
- EHR integration for seamless data flow and accessibility.
- Auditable conversations with strict guardrails to ensure compliance with healthcare regulations.
- HIPAA compliance with secure handling of Protected Health Information (PHI).
- Customizable AI roles that can be trained and deployed within a week.
- 24/7 availability to address patient needs around the clock.