Relatively provides an AI‑driven question‑answering platform that connects to a company’s existing knowledge bases, documents, and proprietary data. Users interact through a familiar chat‑bot UI, API, Slack bot, or embeddable Q&A portal to ask natural‑language questions, and the system retrieves and synthesizes real‑time answers from integrated sources. The solution offers plug‑and‑play connectors, customizable AI models, and response templates to fit enterprise help desks, customer support centers, and self‑service portals.
Funding
Funding not disclosed
Founders
Product
Problem
Organizations often struggle to provide quick, accurate answers to employee or customer inquiries because relevant information is scattered across multiple knowledge bases, documents, and proprietary datasets. Traditional support tools require users to navigate complex interfaces or search manually, leading to delays and inconsistent responses.
Solution
Relatively offers an AI-driven question‑answering platform that connects directly to a company’s existing knowledge sources. Users interact with a familiar chat‑bot interface to ask natural‑language questions, and the system retrieves and synthesizes answers from integrated data stores in real time. The service supports seamless integration with various knowledge bases, custom datasets, and workflow tools such as APIs, Slack, or dedicated Q&A portals. Customization options allow businesses to tailor the AI model, response style, and access controls to match specific operational requirements. By delivering instant, context‑aware answers, Relatively reduces support workload and improves information accessibility for employees and customers alike.
Target Audience
Primary customers are enterprises and SaaS providers that need to enhance internal help desks, customer support centers, or self‑service portals with AI‑powered knowledge retrieval.
Features
- Chat‑bot UI that mimics popular messaging experiences for immediate user adoption
- Plug‑and‑play connectors for common knowledge bases and proprietary data sources, with extractors to simplify onboarding
- API, Slack bot, and embeddable Q&A platform for integration into existing workflows and communication channels
- Configurable AI models and response templates to align with company branding and compliance policies
- Real‑time retrieval and synthesis of information across multiple data repositories to provide accurate answers